Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Varun Kashyap & Sridevi Reddy
Co-Founders, Zithara.ai
Transforming Indian Offline Retail and Customer Engagement Using AI

Indian Telecom Service Providers (TSPs) have invested about Rs 9,27,000 crore while Foreign Direct Investment (FDI) in the telecom industry has increased from Rs 20,000 crore in FY15-16 to approximately Rs 67,000 crore in the first three quarters of FY16-17, contributing towards building an efficient infrastructure to provide accessible and affordable service to customers, according to an ASSOCHAM-KPMG joint study. Telecom service providers (TSP) play a vital role in providing major support services required for swift growth and transformation of multiple sectors such as IT, insurance, education, health, public sector, etc., reveals the ASSOCHAM-KPMG joint study.

A fairly conducive regulatory environment has been created for TSPs through the implementation of new policies and regulatory framework by Telecom Regulatory Authority of India (Trai) TSPs gross revenue stood at approximately Rs 188,000 crore with a decline of 2.68% in 2016-17, noted joint study. The overall data traffic in India went up by 28% of the total data traffic pan-India in a year since launch. In India, 4G subscribers have reached the mark of approximately 160 million as of March 31, 2017.
As per the study, India is now one of the biggest smartphone markets in the world in terms of volume with an increase in the usage of data services leading to a rapid increase in smartphone sales. Four out of every 20 mobile subscribers in metro circles have a 4G enabled smart device and 11 have a 3G enabled smart device.
Social media and messaging application drove data consumption with nearly 90% consumers accessing applications on mobile devices. Videos continued to be the main growth engine for data traffic with nearly 65% contribution, revealed the study.
“India’s telecom industry which is a major contributor to the country’s GDP is going through challenging times where maintaining a balance between market dynamics and time to deliver has created a bottleneck for TSP’s. Tariff wars, increasing debt burden, spectrum license fees and new types of internet-based players etc. have fuelled this situation resulting in a phase of financial stress in the industry. The telecom industry at this point of time has a debt burden of close to INR 5 lakh crores in its quest to provide state of the art infrastructure and buy spectrum,” said ASSOCHAM in a press statement.