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Srikapardhi December 5th, 2013 2:49 PM 69 COMMENTS

Why Vodafone’s New Postpaid plans are better than Airtel My plan : Our Analysis

Vodafone IN has launched 5 postpaid plans for Karnataka Circle starting this December 2013 for new and existing customers. These 5 postpaid plans are in price segments of 199(/sec & /min), 299 and 399(/sec & /min) respectively and also come with good monthly benefits. My opinion immediately after analyzing these plans is “These Plans are really created with an intention that a general customer should opt for without a second thought... Read More

Srikapardhi December 1st, 2013 1:59 AM 23 COMMENTS

Detailed Analysis on Customer Care IVR of Airtel ( Infographic )

The very first step that any Operator can take care of their customers is by providing a good Customer Care IVR as that is the first point of contact with the operator for any clarifications,Information,issues or requests.The primary objective of an IVR is to provide detailed information while navigating across various legs, some complex customer requirements needs agent assistance and some customer requirements also needs agent to take up a request for the... Read More

Srikapardhi November 28th, 2013 5:17 PM 6 COMMENTS

Is Vodafone RTP 149 worth enrolling? : Our Analysis

Some time back I came up with an analysis on Post-pay RTP and RTP FR plans of Idea cellular and those plans are really not a worthy stuff after paying huge price. Let’s see what Vodafone IN has in store for its post-pay users who are frequent travelers or who always be on roaming using the same number. Plan Simplicity: Vodafone IN wants its plans to be simple, affordable, and... Read More

Srikapardhi November 18th, 2013 2:28 PM 65 COMMENTS

Our Experience with Airtel MyPlan : Issues we faced

Now a days as soon as we call Bharti Airtel exclusive Post-pay Customer Care and enquire them about plans they just start off saying “Sir/Madam Airtel has launched first of its kind myPlan in India where you can design your own plan and get it activated on your Airtel number. You can also change your plan anytime online or by calling 121.” Me:Enough! What’s first of its kind? It’s a... Read More

Srikapardhi November 16th, 2013 10:30 AM 194 COMMENTS

Whats your Mobile 2G DATA speeds? : PAN India TT Survey

Its no more only voice era, though the transformation is still in progress both voice and Data are equally important for a smart phone user. In fact a smartphone is not really smart without an internet connection and hence we value the word DATA. Coming to a real life scenario relying on DATA connection is increasing more and hence our expectations for Data from an operator also increases.But the service... Read More

Srikapardhi November 11th, 2013 1:08 PM 26 COMMENTS

Does the NEW IDEA RTP is worth enrolling for ? : Our Analysis

With immediate effect we can't experience One Nation Plans and hence a Roam Free Mobile Tariff without any special plans/packs activated as the present roaming tariff model is bringing revenues to operators and they also don’t dare to lose it immediately due to incurring costs and call charges.Also if an incoming call becomes free of charge while on national roaming that would adversely impact the health of the national long distance... Read More

Srikapardhi November 2nd, 2013 4:49 PM 76 COMMENTS

TT Poll – What’s your Loyalty Quotient?

Management who are playing with a Brand may change,people who are operating a brand may get replaced.Policies,Tariffs and what not everything inside a brand may change and who knows even the Brand may dissolve, only a few knows whats actually going to happen inside a Brand(Oh dear here i'm talking only about Telecom) but there are someone who without involving in any of the above categories will always be with... Read More

Srikapardhi October 13th, 2013 1:26 AM 135 COMMENTS

TT Poll – Vote your voice on ideal Mobile OS

World is going mobile and so are Operating Systems.Everyone have their own choices,imaginations on their ideal OS and that OS which fulfills all the users requirements will be definitely a great hit and ultimately a choice of many users making it win a big way. So,here is a poll on Mobile OS,pls. go ahead and take it as we analyse the Winning result and criteria of what according to TT... Read More

Srikapardhi September 27th, 2013 2:38 AM 74 COMMENTS

Analysis on Indian Operators Who Messed Up with Call Management Services

Ever wondered if you are on a call and can check another incoming call in the background, put the present call on hold and answer the call which is waiting in the background, swap the calls, Divert the call to another number or finally join a conference to speak with more than a person at a time? Yes, all this is possible with Call Management Services provided by the Operators.... Read More

Srikapardhi August 25th, 2013 1:39 AM 330 COMMENTS

Is Tata Docomo’s Disruptive innovation in Data services irking users?

Before I start off, just wanted to recollect a quote - “Too much of anything is good for nothing “. Coming to the article I’m going to give out My as well as the voice of many Tata DoCoMo users across various telecom circles regarding the problems faced with Tata DoCoMo Data Services on GSM Network. I still remember those good olden days when I used to connect to Internet... Read More

Srikapardhi August 17th, 2013 2:51 PM 61 COMMENTS

Are Operators really providing that Freedom in Roaming?

As already shared on TT pages, All the operators started to provide OnNet Incoming free Roaming packs throughout India.In a dual tone let’s appreciate their favor done to those who are frequent travelers and to those who stay away from home zones for longer periods in different states on some work purpose. With such stiff competition among all the operators trying to provide hassle free roaming services,are the Roaming Services... Read More

Srikapardhi August 2nd, 2013 1:40 AM 22 COMMENTS

Most of the Idea Cellular users like USSD based activations and *147# Self service facility

It’s time to speak out the results of Idea Cellular – Voice of the customer poll.Thanks to all the users who have taken time to share their experiences in the feedback form along with suggestions and complaints with other readers as well. coming to the poll statistics... Q1. What is your connection type with Idea Cellular? As usual Prepaid wins in this section when compared to Post paid. Q2.To Which Telecom Circle you... Read More