Aadhaar-Based eKYC Verification Process Likely to Be Discontinued in a Couple of Days: COAI

Telecom operators have completed the adoption of a new e-KYC (Know Your Customer) process in around 85% of the country and the rest is likely to be covered soon, the Cellular Operators Association of India (COAI) said on Monday. Speaking to reporters here, COAI Director General Rajan Mathews said the use of the Aadhaar-based process is likely to end in a day or two.


“I would say a good 80-85% areas are probably compliant in terms of the new process, there may be some rural areas where the testing is going on…,” he said, adding that the rest would be covered “in two to three weeks at the most”.

Mathews further said: “The thing is that…there are areas where we have over one million points of sale and to be able to put the alternative process, mechanism, paperwork in place takes some time.”

The industry body, he said, has informed the Unique Identification Authority of India (UIDAI) that the operators would require some more time for exiting the Aadhaar-based process keeping in mind the “consumer interest” as most of the infrastructure is Aadhaar-based.

The deadline for the use of Aadhaar-based eKYC process ends on Tuesday, November 20. Earlier, the UIDAI had asked telcos to stop adding subscribers using eKYC and also sought new verification which has already become effective across the country.

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15 Comments on "Aadhaar-Based eKYC Verification Process Likely to Be Discontinued in a Couple of Days: COAI"


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Jagmohan Rattan
November 20, 2018 8:35 am 8:35 AM

Off topic: idea din take a single step to tweak its network since merger. Tower is just 20 meter away still this is the signal strength on 1st floor while standing in front of tower. Speed is too pathetic so i din take screen shot of it.

Nikhil Mumbai-Pune
November 20, 2018 7:25 pm 7:25 PM

Only Airtel is doing good in terms of data speeds.

November 20, 2018 3:29 pm 3:29 PM

Same situation for me. Too lazy, ported out today to jio.

subhendu ( kolkata)
November 19, 2018 10:05 pm 10:05 PM

is there any way to stop balance deduction after data quota finish ( BSNL sim).

Ramesh Lodhi
November 20, 2018 8:00 am 8:00 AM

send “STOP” to 1925. Your pay as you go service will be deactivated and internet will stop after consumption of data quota.

November 19, 2018 11:57 pm 11:57 PM

sms STOP to 1925

Vipin (Mumbai)
November 19, 2018 11:31 pm 11:31 PM

SMS ‘STOP’ to 1925 when no datapack is active.

November 19, 2018 9:51 pm 9:51 PM

Aadhaar based eKYC should continue, it’s the easiest and fastest way to get connection.

November 21, 2018 10:49 am 10:49 AM

Chinmay, Don’t worry, government will soon bring a law for it so that aadhaar binds with SIM and Bank Account. I think most probably in Winter or Budget Session.

Neha Miglani
November 20, 2018 7:36 am 7:36 AM

Its no about easiest or fastest, or the comfort factor its about legal validity and utilization of an Identity by private org.

November 20, 2018 3:41 pm 3:41 PM

There is nothing wrong with Aadhaar, either about it’s validity or identity. Aadhaar based eKYC should be started again.

Neha Miglani
November 20, 2018 5:17 pm 5:17 PM

Maybe you should know a thing or two about privacy, data protection policies, and utilization of aadhaar, then come and debate?

November 20, 2018 4:46 pm 4:46 PM

@chinmay Supreme Court disagrees. I’d say, they know better about constitution and law compared to anyone else.

November 21, 2018 10:46 am 10:46 AM

Monki, SC has lost it. Therefore, they’ve a review petition for Sabrimala Case and what a nonsense verdict they gave in Section 497. I hope 497 too get reviewed.