TELECOM TALK

one suggestion.

instead of asking customers to buy spl bonus recharge vouchers (STV), can all the operators devise system so that whatever STV charge is deducted from the balance amount available with the customer, when he sends sms to activate the spl package.

this vl avoid searching for various STV coupans here n there which may not b available in shops. but the balance amt can b added easily by normal top up cards available from anywhere.

ok, thanks@vinay

vinay :one suggestion.
instead of asking customers to buy spl bonus recharge vouchers (STV), can all the operators devise system so that whatever STV charge is deducted from the balance amount available with the customer, when he sends sms to activate the spl package.
this vl avoid searching for various STV coupans here n there which may not b available in shops. but the balance amt can b added easily by normal top up cards available from anywhere.

As per your suggestion BSNL Mh GOa working on same platform, the sreason is same which was mentioned in your comments, we are forcing to MTNL Mumbai also for the same request it will be find you soon on MTNL Mumbai also.

@ firstonnet.
how can mtnl ask old customers to pay more n reduce rates only for new customers. atleast, they can reduce it by taking one time payment n not like every6 months payment of rs. 108.
mtnl is not yet coming out of sleep. poor network. calls r charged even though v dont hear opposite person’s voice. no flexibility in tariff plans. earlier mtnl was cheap but now they r lagging behind others.
sometimes i feel, operators like rel. r bribing them not to improve or rather degrading their technology. else, mtnl has best infrastructure to gv the services.

firstonnet :

vinay :one suggestion.
instead of asking customers to buy spl bonus recharge vouchers (STV), can all the operators devise system so that whatever STV charge is deducted from the balance amount available with the customer, when he sends sms to activate the spl package.
this vl avoid searching for various STV coupans here n there which may not b available in shops. but the balance amt can b added easily by normal top up cards available from anywhere.

As per your suggestion BSNL Mh GOa working on same platform, the sreason is same which was mentioned in your comments, we are forcing to MTNL Mumbai also for the same request it will be find you soon on MTNL Mumbai also.

airtel and vodafone are chors. they loot customers with many fine prints – first call full rates, several confusing bonus packs and validity packs etc.

if they are confident about their quality, network and customer service, why don’t they directly charge a premium from customers, instead of charging extra thru fine prints and cheating under disguise.

have you seen any premium brand in the world in any industry or category behave and charge like how airtel and vodafone do?

today’s news report also talks about delay in MNP. it is but obvious that who may behind this delay… the incumbents of course! this shows their insecurity and incapability to take on competition head on.

all their talk of quality, customer service, network is all bull shit. they are a scared lot because after MNP the whole world will know their aaukad!

Is there any way we can trace the our missing handset using IMEI number. Any pointers on this will be appreciated

disparity in transparency seen in pre-paid customers n post-paid customers.

pre-paid customers can come to know abt the actual cost of the call made by them or sms sent, etc. from the balance available. now some operators like rel/bsnl gv immediately call duration cost, balance available at the end of call/sending of sms. just like that the same facility shud also b made available to post-paid ie billing customers.

for this, operators can devise a system so that billing customers can come to know the amount of bill outstanding since say, first day of the month. so the mobile user before making the call check the balance bill outstanding and subsequent to the call, again check the bill. the difference in the bill will b the actual cost of that particular call. or else, they can simply send the msg at end of call (just like in pre-paid), abt the last call duration, cost charged, progressive bill amt (like balance available in pre-paid) etc.

this system will keep a check on unreasonably high bills charged by operators and also keep billing customers on par with pre-paid customers.