IDEA Cellular, the leading mobile operator in Kerala, has introduced a unique service to enable its prepaid GSM Mobile subscribers get easy and convenient access to information on various offers and value added service, through a simple SMS. IDEA prepaid subscribers can get details about all the ongoing and latest offers by just sending an SMS to 55458 (Toll Free).
IDEA Mobile subscribers can seek information based on MRP or the product category. To get the details of the offer available on a particular MRP, subscribers need to type OFR<>MRP and send it to 55458. Similarly, subscriber can SMS OFR<>Keyword to 55458, to get all the information of various offers in that particular category.
The list of categories and their keywords are:
1. Help Menu: HELP
2. Validity Offers: VAL
3. Talktime Offers: TALK
4. Tariff Offers: PLAN
5. SMS Offers: SMMS
6. STD Offers: STD
7. ISD Offers: ISD
The service will also help IDEA retailers get regular information and updates on various products and services being made available for subscribers in Kerala. There will be no charges for the service.
“IDEA has always endeavoured to offer superior customer service to our subscribers. The new SMS service is a simple, efficient and effective tool aimed at providing our customers with information at their convenience. IDEA customers will now have access to all the information about tariff, validity, value added services etc, available on their mobile phone, thus helping them with wider choice of products to choose from” said B. Ramakrishna, Chief Operating Officer – Kerala, IDEA Cellular.