February 18th, 2026 4:02 PM 7 COMMENTS

BSNL is Betting on AI to Reduce Customer Churn: CMD

Bharat Sanchar Nigam Limited (BSNL), a state-run Indian telecom operator, is betting on artificial intelligence (AI) to reduce customer churn in the near future. The telecom operator is mainly looking to do three things with AI - 1) network management, 2) customer satisfaction and experience, and 3) mixing both to analyse churn trends and reduce it. This was confirmed by the telecom operator's CMD (chairman and managing director), Robert J... Read More

February 12th, 2026 2:45 PM 19 COMMENTS

BSNL is Targeting 99% Uptime for Networks Across India

Bharat Sanchar Nigam Limited (BSNL), a state-run Indian telecom operator, has an ambitious target of 99% network uptime. The telco wants that its networks should stay up 98-99% of the times. This will significantly enhance the network experience for the users. It will go a long way in lowering the customer churn rate and might just also be beneficial in adding new customers. The ambitious target has been announced by... Read More

February 11th, 2026 4:20 AM 11 COMMENTS

Airtel Crosses 463 Million Wireless Subscribers; Gap With Jio Shrinks: TRAI December 2025 Data

Indian telecom service providers Bharti Airtel and Reliance Jio gained wireless subscribers in December 2025, while Vodafone Idea (Vi) and state-run telcos Bharat Sanchar Nigam Limited (BSNL) and MTNL lost subscribers during the month, according to TRAI's Telecom Subscription Data as of December 31, 2025, released on February 10, 2026. The data show that the total number of wireless (mobile and Fixed Wireless Access) subscribers increased from 1,250.56 million at... Read More

February 2nd, 2026 12:45 PM 1 COMMENTS

BSNL Proposed to Get Rs 28,473 Crore in New Budget

The state-run telecom operator, BSNL (Bharat Sanchar Nigam Limited) is proposed to get Rs 28,473 crore via the new budget announced on February 1, 2026. Apart from this, the telecom sector has been allocated Rs 73,000 crore in the budget for FY27. In FY26 budget, the state-run telecom company received Rs 6,885 crore, which means in FY27, the government has allocated more budget for the telco. Read More - Airtel Cheapest... Read More

January 29th, 2026 1:39 PM 3 COMMENTS

BSNL Launches Bharat Connect Plan with One Year Validity

Bharat Sanchar Nigam Limited (BSNL), a state-run telecom operator in India, has launched a new Bharat Connect plan. This Bharat Connect plan is a promotional offer meant for a limited time. We will share all the details about the offer below. For now, let's talk about the 4G networks for a few seconds. The telco's 4G networks are getting a boost with the government planning to deploy 22,000 more sites... Read More

January 29th, 2026 12:26 PM 0 COMMENTS

Feel the Pride After Recharging With BSNL’s New Bharat Connect 26 Plan, Priced at Rs 2626

State-owned telecom operator Bharat Sanchar Nigam Limited (BSNL) has announced the launch of its new long-term prepaid offering, the Bharat Connect 26 Plan, aimed at customers seeking year-long connectivity bundled with high data benefits. Priced at Rs 2,626, the plan aligns with BSNL’s “Proud to Connect with India” positioning. Plan Details: Data, Voice and SMS Benefits Under the newly introduced plan, subscribers will receive 2.6 GB of high-speed data per... Read More

January 26th, 2026 1:03 PM 3 COMMENTS

BSNL Satellite Phones Have Become an Issue for Fishermen

Bharat Sanchar Nigam Limited (BSNL), a state-run telecom company, are now facing plenty of issues with the satellite phone services. These devices were distributed about six years ago by the government so that fishermen can use them in emergencies during fishing activities. However, now, the costs of recharge have skyrocketed as per the fishermen, and then there are SIM replacement issues as well. Read More - BSNL New 22,000 4G Sites... Read More

January 26th, 2026 6:51 AM 22 COMMENTS

BSNL New 22,000 4G Sites Under Consideration by Govt

Bharat Sanchar Nigam Limited (BSNL), the struggling state-run telecom operator, could soon deploy 22,000 new 4G site across India. Where these sites will exactly come up, we don’t know. However, we do know that these sites have been under consideration for some time. The government is working out the specifications, and then a fresh order for 22,000 will be given to the TCS (Tata Consultancy Services) led consortium. This consortium... Read More

January 19th, 2026 7:32 AM 8 COMMENTS

BSNL is Late for 5G – But it is Not a Problem

Bharat Sanchar Nigam Limited (BSNL), a state-run telecom company in India is relatively late with its 5G. It's not even late by a few months here, the telecom company is late by several years compared to what Jio and Airtel have done. BSNL has launched 4G in over 97,000 sites across the nation, and is looking to add more in the coming months and years. However, there's no clear timeline... Read More

January 17th, 2026 6:40 AM 12 COMMENTS

BSNL Rs 99 Plan in 2026

BSNL (Bharat Sanchar Nigam Limited), a state-run telecom operator, is currently the most affordable 4G service provider in the country. BSNL's plans are at least 20-30% cheaper than what the private telcos offer in most segments. The company has spent time and resources in expanding 4G to most parts of the country in the last few years. The telcos in India have already moved towards 5G, meanwhile BSNL is still... Read More

January 16th, 2026 12:09 PM 0 COMMENTS

BSNL, Viasat to Support Indian Navy with Satellite Communications

Bharat Sanchar Nigam Limited (BSNL), a state-run Indian telecom operator, and Viasat, a global leader in satellite communications (satcom) have announced that they are supporting the next phase of Indian Navy's satcom upgrade program. Indian Defense Forces had signed an agreement with BSNL, wherein the Navy will utilise Viasat's high-capacity Ka-band satellite systems alongside the existing L-band infrastructure. This multi-band connectivity will enable the Indian Navy to expand coverage, increase... Read More

January 10th, 2026 7:34 AM 46 COMMENTS

BSNL CMD Confirms 4G Expansion

BSNL (Bharat Sanchar Nigam Limited), a state-run telecom operator, will continue to expand 4G throughout India. The 4G network expansion will continue in FY27, confirmed the Chairman and Managing Director (CMD), Robert J Ravi. The company is currently in the process to finalise the orders for 20,000 more sites. Read More - Amazfit Active Max Launching in India Soon According to an ET report, Robert J Ravi said, "BSNL is progressing... Read More

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Recent Comments

Pratul :

You will gain subscribers, but will they stay? No. If you don't fix the network issue then no AI model…

BSNL is Betting on AI to Reduce Customer Churn: CMD

A lost engineer :

Maybe that person BSNL 4G not working as BSNL has the habit of switching off 4G radios once a week…

BSNL is Betting on AI to Reduce Customer Churn: CMD

Vishal :

Old customers are getting much more than this with less rental.

Jio Postpaid Plan with Unlimited 4G Data

rahul_yadav :

Even if AI provide any correct information BSNL employee will refuse it and say that service is not exist or…

BSNL is Betting on AI to Reduce Customer Churn: CMD

Integration of mind :

I forgot to mention the word issue in my above chat. In iPhone you can face issues for outgoing SMS,…

Airtel Brings Unlimited Data to Every Postpaid Offering

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