Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Varun Kashyap & Sridevi Reddy
Co-Founders, Zithara.ai
Transforming Indian Offline Retail and Customer Engagement Using AI

Social media platforms like Facebook, YouTube, WhatsApp and Twitter will soon deploy ‘proactive, artificial intelligence (AI) based tools’ to check the spread of hate messages and rumours inciting violence and crimes against women, Home Ministry officials said Friday. Anyone found involved in disseminating fake news creating social tension will be identified, name disclosed and prosecuted. This was agreed upon after a series of meetings between representatives of the social media platforms and central government officials led by Home Secretary Rajiv Gauba, a Home Ministry official said.

The social media sites have agreed to deploy ‘proactive, AI-based tools‘ to check the spread of hate messages and rumours inciting violence and crimes against women. Such content will be automatically removed from their platforms, the official said.
There were problems in implementation or enforcement of directives given by law enforcement agencies under the IT Act and the Telegraph Act, but the level of compliance has now gone up to 80% from 60%, while the time taken to take such action has gone down, the official said. The compliance period has come down from 72 hours to 24 hours, and it was agreed that if a case is made out in any incident, the person will be identified, name disclosed and he/she will be prosecuted, the official said.
The social media platforms have engaged NGOs working in the field and appointed grievance redressal cell for prompt action. Earlier, the government had said social media sites were “slow” in removing objectionable or unlawful content which allegedly aided the spread of hate messages, rumours inciting violence and crimes against women and they were warned of strict legal action if they failed to comply with the directives of law enforcement agencies.
In the recent past, some objectionable content which could potentially disrupt public peace or law and order and incite criminal offences, including communal violence, have been posted on Facebook, Twitter, WhatsApp, YouTube. Some of these cases were brought to the notice of the Home Ministry. An action was taken for removal of such content after the intervention of the ministry and the Delhi Police.