Trai Sends Out Showcause Notices to Idea Cellular and BSNL for Not Meeting Call Drop Norms

Two top telecom operators, Idea Cellular and Bharat Sanchar Nigam Limited (BSNL) receive showcause notices from the telecom regulator Trai for not meeting the call drop norms in some service areas. These showcause notices from Trai are for the quarter that ended on September 30, 2018. This news was informed to Parliament by Telecom Minister Manoj Sinha earlier today. Furthermore, it’s also confirmed that the two operators received notices on January 18, 2019, as stated by the Minister in a written reply in the Lok Sabha. It’s good to see that only Idea Cellular and BSNL received showcause notices from Trai as other telcos are entirely in compliance with the new call drop norms introduced last year.

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BSNL Did Not Comply With New Call Drop Norms in One Service Area

The notices were issued to the two telecom service providers (TSPs) on January 18, 2019, Communications Minister Manoj Sinha said in a written reply in the Lok Sabha. The non-compliance on Drop Call Rate (DCR) benchmark pertained to four service areas for Idea and one service area for state-owned Bharat Sanchar Nigam Limited, he said.

“As per latest report of Trai for the quarter ending September 2018, all TSPs are complying to Drop Call Rate (DCR) benchmark despite rapid increase in traffic volume and more stringent benchmarks, except Idea in four License Service Areas (LSAs), i.e. Assam, Jammu & Kashmir, Himachal Pradesh and North East; and Bharat Sanchar Nigam Limited (BSNL) in one LSA, i.e. West Bengal,” Sinha said, as reported by PTI.