Trai Asks Operators Not to Charge More Than the Current Monthly Bill Under the Best Fit Plan

The telecom regulator already extended the deadline to exercise channel options until March 31, 2019

Highlights
  • Trai urges DPOs should not charge more than the currently monthly bill of viewers
  • 65 million Cable TV subscribers already migrated to the new tariff regime

The Telecom Regulatory Authority of India (Trai) which has extended the channel selection deadline till March 31, 2019, has now asserted that operators should not charge the users more than their current monthly bill under the ‘Best-Fit’ plan. During the deadline extension meeting that took place on February 11, Trai has come to a decision that every Distribution Platform Operator (DPO) should create a ‘Best Fit Plan’ based on the current plan of the subscriber. “Trai has clearly asked distribution platform owners (DPOs) to ensure that for consumers, the monthly outgo under the best fit plan should not exceed the payout per month of existing plan of the subscriber,” Trai Secretary SK Gupta told PTI. Furthermore, Trai also stated that if it receives any complaint from the users regarding the best-fit plan, strict action would be taken.

Trai Urges DPOs to Create Best-Fit Plans to the Subscribers

As noted, the telecom regulator Trai on Wednesday asserted that operators could not charge TV viewers more than their usual monthly outgo under the ‘best-fit plan’ to be offered during the transition period, and cautioned that the regulator would take action on any such complaint Gupta said Telecom Regulatory Authority of India (Trai) is monitoring the situation and will take action on consumer complaints, if any, on the issue.

“Trai has directed DPOs to give the best fit plan to customers who have not exercised their option as of now, in order to protect their interest and ensure that they do not face any inconvenience,” Gupta said.

Trai Extends Channel Selection Deadline to March 31, 2019

The regulator had Tuesday extended the timeline for consumers to make their channel preferences till March 31, 2019. Trai had said that the best fit plan should be designed based on consumers’ usage pattern and language spoken. The regulator had said that subscribers would be free to change their best fit plan at any date and time on or before March 31, 2019, and the DPO will convert their best fit plan into the desired pack (opted by the consumer) within 72 hours of subscribers making their channel preferences known.

65 Million Cable TV Subscribers Migrated to New Tariff Regime

The new broadcasting tariff regime has created a lot of buzz in recent times as the DTH and Cable TV operators were not able to keep up the promises made by Trai. Still, many users are facing troubles while migrating to the new regime. While the deadline has now extended, Trai earlier confirmed that 65 million users already exercised their options under the new tariff regime that was supposed to become effective on February 1, 2019.

Out of the total 170 million TV viewers in India, 65 million Cable TV and 25 million DTH subscribers have migrated to the new tariff plans introduced by the operators. There are still a lot of subscribers who’re facing troubles while migrating to new channel packs. Thankfully, Trai has extended the deadline now giving additional time to the users.

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Demo101Angry persontanay agrawal Recent comment authors
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Angry person
Angry person

Its very confusing. In the name of the packs, ZEE , Star, n all have raised the price of the their fampus channel and kept the price of the Pack near to it so that their unsold products are sold with it. very wrong. TRAI should come into play and put rule that they cant mix category. Like news, Entertainment & other.

City
Ahmedabad
DTH
TATA Sky
tanay agrawal
tanay agrawal

what nonsense first trai himself increases the rates and now want DPOs to give new pack at the same price…how is it possible…

City
Barwaha
Demo101
Demo101

Please read properly, it is “Best Fit” plan and the channels will not be the same as your regular. It will include most of your channels. And I agree it is complete nonsense but then this is India, they will screw the common man and make more money for broadcasters and dth operators. Mr, Modi should look into this matter urgently.

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