Perhaps on the increase of attack from the public, MTS has come up with a notification against the usage of defamatory languages against its employees or partners.
According to the notice issued, the term defamatory language is defined as ‘any libelous, defamatory, obscene, threatening or abusive language’. Also, the company has warned the public of consequences, both civil and criminal actions against people using defamatory language towards MTS and its representatives.
In the notice, the company claims itself to be an organization that values respect and dignity. The text of the complete notice is given below:
MTS is an organization that stands for values such as respect, dignity, responsiveness and culture. As a Company, we make special efforts to demonstrate these principles to our client community. It is our request to the customers/prospective customers therefore, to exercise restraint and abstain from using any libelous, defamatory, obscene, threatening or abusive language (hereinafter collectively referred to as “Defamatory Language”) while interacting/ communicating (via phone, email, letter or otherwise) with MTS, its employees or its partners.
We would like to share that MTS reserves the right to take appropriate action (both civil and criminal) against the persons indulging in the use of Defamatory Language towards MTS and its representatives.
How do you look at this move from MTS India do let us know via comments.