Drishti-Soft To Introduce Multilingual Info-line For Farmers Across India

By February 28th, 2010 AT 9:52 PM

Drishti-Soft To Introduce Multilingual Info-line For Farmers Across IndiaDrishti-Soft Solutions a leading innovator of communications technologies for next-generation enterprises is all set to introduce multi-lingual info-line for farmers across India.

The info-line powered by Drishti employs a complex IVRS supporting 7 regional languages including Hindi, Marathi, Gujarati, Punjabi, Kannad, Telugu and Tamil (another 7 languages would be added soon).

This multi-lingual IVRS provides reliable and high performance software solution for rural India farmers who can create their personalized service comprising of localized weather updates, crop advisory, agricultural rural news and market prices in 11 states, from a wide menu of 250 crops and 1200 local and national markets, in the local language of their choice.

As Girisha R, Area Sales Manager, Drishti-Soft explains – “The process required a complex IVR that incorporated multi-lingual support and enabled skill-based routing. The IVRS included a unique feature called Personalized IVR. In this, the system automatically recognizes a caller based on interaction history and treats the customer with appropriate language. Many other customizations were made to our standard product to map the process requirement of this Rural IVR. A mammoth effort in such innovative processes serving Rural India is towards the challenge of achieving extremely low costs per transaction, which was met successfully with Ameyo IPCC”

Read more on:

A Happy Geek and a Network Research Engineer with a really cool day job…

Leave a Reply

Photo and Image Files
3 Comment threads
0 Thread replies
Most reacted comment
Hottest comment thread
3 Comment authors
rajievPrasath Jbharath Recent comment authors
newest oldest most voted

jai jawan, jai vigyan, jai kisaaan!

Prasath J
Prasath J

Good effort, but how much is the cost.. It will be more effective if this service is FREE to farmers or atleast cheaper(Just like Rs1/5min)…

Recent Posts

BSNL Starts Offering VoLTE Service in Select Circles, Public Rollout Expected to Happen Next Quarter

BSNL has been testing 4G services with its existing spectrum across all its major circles. In fact, in most parts...

Airtel TV vs JioTV: Which is the Best Live TV Service App Right Now?

Reliance Jio brought a massive disruption in the telecom industry when it landed on the playing field in 2016. Since...

Xiaomi Mi LED TV 4A Pro 43-inch Review: Android TV, Chromecast and Much More on Budget

Xiaomi’s products have taken the Indian market by storm. When it comes to smartphones, there is no other company which...