Global: Customers blame Australian Wi-Fi network Telstra Air for low speed, can this repeat for Indian operators?

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The users of recently launched Telstra Air service, a national Wi-Fi network across Australia complains of dramatic drop in speeds. The service allowed broadband customers to access their home broadband allowance anywhere in Australia and overseas.

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Telstra is making use of its home broadband customers to share a portion of their bandwidth with other Telstra customers in exchange for similar access to get to the 1.9 million goal. However, the customers who have signed up to share their bandwidth complaints of drop in speed.

“It would seem when I connect to Telstra Air, my wi-fi NBN [speeds] reduce from 96mbps to 33mbps. Deactivated it jumps back to around 90-96mbps. This does not affect Ethernet, which connects at around 90-93mbps,” a customer said to iTNews.com.au.

“To understand what might be affecting in-home broadband performance in these cases we’re looking at gateway configurations, fixed broadband performance in a local area and any environmental factors that may be affecting Wi-Fi performance in the home,” reports the website.

In India, as Reliance Jio and Airtel is launching free public Wi-Fi across the country, there is a possibility for such issues to occur in India are Indian operators prepared for free public Wi-FI do let us know via comment.

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An astute writer with a track record in writing and publishing content for various industries, Ria brings on board her wealth of experience in journalism and love for technology to TelecomTalk. When not writing or reading, she spends a copious amount of time daydreaming and finding obscure Japanese folklore on the internet.

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