Most of the times it’s not necessary for the users to remember SMS KEYWORDS for any operator to seek information or HELP. For the interest of the users along with adding comfort, Operators should design their sms navigation system in such a way that whatever keyword user has sent they should be able to get suggestions for correct KEYWORDS or required help in the form of a return sms. This... Read More
Some time back TRAI has released guidelines that stress on transparent billing for Prepaid subscribers and Airtel has proudly launched an online ‘My Account’ self care service portal for Prepaid subscribers stating First of it's Kind experience to Prepaid users. Now that it seems like they have launched it just for name sake and forgot it's maintenance to keep it running smooth. Users have been facing many issues with Airtel My... Read More
Now Airtel customers in Bangalore on Apple iPhone 5s or 5c will be able to experience 4G on their mobile at the current 3G prices. Customers have to just change their existing SIM to a 4G SIM to start enjoying 4G on mobile without any need to migrate from their existing data plan. We also did a hands on airtel 4G on mobile during its initial days. Airtel mobile customers... Read More
Airtel will be rolling out 4G networks in various circles using FD-LTE technology in the 1800 MHz band besides its existing TD-LTE roll-out in the 2300 MHz band, giving it a pan-India 4G footprint. Airtel has acquired 115.0 MHz spectrum for a total consideration of Rs. 18,530 crores in the just concluded spectrum auction conducted by the Government of India. Bharti Airtel will make an upfront payment of Rs. 5,425... Read More
Users who have activated this Application only specific offerings may be aware of what this article all about. Our Operators have the habit of offering same thing if one operator starts something. This might be because of competition, really a good product to offer or with a threat that customers may move out to that operator for that offering alone. There may be some situations with operators too where they... Read More
Just yesterday we had written about a flaw in Airtel’s online recharge portal which exposes customers recharge details for a week’s duration. Today we learnt about one more issue - this time with one of Airtel’s IVR system. This loophole allows any Indian mobile user (any operator’s subscriber) to access any Airtel customer’s call/SMS/MMS records, VAS deductions, internet usage details, special five details (friends and family), balance, plan validity and... Read More
With ever growing identity theft incidents and economic frauds, mobile and internet users are required to be very vigilant about whatever they do. Whatever be our attempts to safeguard our data what can be done if someone responsible for safe handling of data is not caring enough? This exactly was the situation with Airtel customers for a good part of the time. While telcos like Airtel provide reasonably good online... Read More
Today we had a chance to experience Airtel 4G on Mobile in Bangalore though we can call it a soft launch for select few. I will try to explain everything in short . a) Speed Test Report: On Tethering from Wi-Fi via iPhone 5S: B) Which handset it was tested : iPhone 5S and iPhone 5C C) Voice Quality: As soon as you try to make a voice call or... Read More
Airtel today announced the launch of‘'Airtel Football Pack’ in West Bengal. A first ever soccer pack with a never before experience for soccer fans in the state, it will enable Airtel mobile customers to stay tuned to updates on the East Bengal and Mohun Bagan soccer teams. Mr. PD Sarma, HUB CEO – WBO & NESA, Bharti Airtel Limited ( in the centre) along with the... Read More
No doubt every one will be busy with something or the other spending their last moments of the year on the eve of New Year with celebrations going high all across the globe. As always we have had our watchful eyes on whats going in Telecom and to our observation we found that Airtel was the only operator in India to offer support or at least respond over Social Media... Read More
Airtel mobile customers who are Facebook users on the Mobile (browser or app) will be able to use free facebook for a limited time. Existing mobile internet customers on Airtel can immediately start connecting with their friends by visiting the Facebook mobile site m.facebook.com. Customers accessing the mobile internet for the first time need to register at m.facebook.com to avail of this special offer. Airtel is the first mobile operator... Read More
After analyzing IVR services of some leading operators(Airtel, Vodafone), we decided to decode the entire Prepaid self-care services of 3 leading operators Airtel(*121#),Vodafone(*111#) and Idea(*147#). After 52 pain taking hours we came up with this info graphic showing and comparing the entire prepaid self-care services via USSD of these 3 Operators. The main purpose of this info graphic was to show which operator provides all the required info at fingertips... Read More
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