Airtel Hits Back: Denies Data Breach Allegations, Calls Accusations a Desperate Attempt to Tarnish Reputation

The alleged data breach includes 375 million customer details updated until June 2024, which Airtel India strongly denied.

Highlights

  • Airtel India denies claims of a data breach involving 375 million customer records.
  • Allegations surfaced on the dark web about the sale of sensitive customer data.
  • Company conducts thorough investigation and asserts no breach from its systems.

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Airtel Hits Back: Denies Data Breach Allegations, Calls Accusations a Desperate Attempt to Tarnish Reputation
Airtel India has strongly denied claims of a data breach, which alleged that the data of 375 million Airtel India users was put up for sale on the dark web. According to Dark Web Informer on X (formerly Twitter), an agent named xenZen is allegedly selling data belonging to Airtel India customers.

Also Read: Airtel Unlimited 5G Prepaid Plans Post the 2024 Tariff Revision




Alleged Data Breach

The alleged data breach includes 375 million customer details updated until June 2024. The breach, claimed to have occurred in June 2024, includes data fields such as mobile number, name, date of birth, father's name, local address, permanent address, alternate number, email ID, gender, nationality, connection type, SIM activation date, Aadhaar, photo ID proof details, and address proof details. This data, belonging to Airtel India customers, is being sold for USD 50,000 in XMR.

Dark Web Informer posted screenshots from a community called BreachForums, where an unauthentic data hacker account has posted about the sale of the latest Airtel India customer database. Incidentally, the seller also claimed to be behind the recent Indian Ministry of External Affairs data leak.

Also Read: Bharti Airtel Announces Revised Mobile Tariffs: Check Complete Details

Airtel India's Response

"There has been report alleging that Airtel customer data has been compromised. This is nothing short of a desperate attempt to tarnish Airtel’s reputation by vested interests. We have done a thorough investigation and can confirm that there has been no breach whatsoever from Airtel systems," Airtel told TelecomTalk.

Verification Challenges

TelecomTalk independently tried to verify the claims and screenshots. However, despite multiple attempts we failed to activate the community account on BreachForums after registering, as we did not receive the account activation email. Therefore, we were unable to verify any details or the authenticity of the claims.

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Telecom Analyst

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

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