R K Upadhyay Appointed As CMD of BSNL

The Department of Telecommunications (DoT), Government of India today finally appointed Mr. Rakesh Kumar Upadhyay as the Chairman and Managing Director (CMD) of India’s National Telecom Backbone, Bharat Sanchar Nigam Ltd (BSNL).

According to the Mr R. Chandrashekhar, Secretary, DoT, “A search cum selection panel headed by Mr. Sam Pitroda, adviser to the Prime Minister of India, had earlier selected Mr. Rakesh Kumar Upadhyay, CMD of Telecom Consultants India Ltd (TCIL), for the post of CMD BSNL and Mr Upadhyay will join BSNL office as CMD from today.”

However, No decision regarding the appointment of CMD for another PSU  Mahanagar Telephone Nigam Ltd (MTNL), has been taken yet.

Presently Mr Upadhyay is CMD of Telecom Consultants India Ltd. He is 1975 batch officer of Indian Telecom Services. He holds a B.Tech (Electronics) Degree from IT Banaras Hindu University and MBA (Marketing Management) Degree from the Indira Gandhi Open University.

He is also a graduate of Defence Staff Services College (DSSC) Wellington and was awarded M.Sc (D.S.) Degree by Madras University. He has successfully worked in Department of Telecommunications from August 1975 to July 1996 in the areas of Planning, Installation and Commissioning, Commercial administration and operations.

While on deputation to TCIL during October 1996 to August 1999, he successfully worked in the foreign projects as Project Director, Sana’a and General Manager, Yemen. After a stint from Jan.’2000 to Jun.’2003 in BSNL as General Manager Jammu & Kashmir Telecom Circle he joined TCIL again on deputation in June 2003. After joining TCIL, he successfully worked as a Chief Project Director, Algeria, Group General Manager (New Technology) and Executive Director (Project Monitoring) and other important assignments. He has got rich experience in the fields of Planning, Projects, Operation and Business Development.

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  • AJAY KUMAR BISWAS - KOLKATA July 6, 2015 4:08 pm

    Telephone department
    Sub:- Excess Data amount are deduct in data balance.
    Complain reference no:- 1F29301473 Date 29.06.2015
    Mob No:-9433055807
    Dear Sir,
    With reference to the above mentioned mobile phone I have suffered last month of June 2015. But the deduct data amount in the said sms to be too excessive. However, I am log my complain(1F29301473) at Bsnl dated on 29.06.2015.but I request you to make necessary enquiry about the matter and please adjust my data balance in the next bill.
    Please do the needful and oblige.
    With regards
    Ajay Kumar Biswas
    mob 8902273527

  • raju - bihar January 12, 2015 1:30 am

    Dear sir plz hallp me my bsnl network always said down from Bihar kishanjang teragccha

  • poooja deepak sadre - goa October 30, 2014 12:33 pm

    Sir plz reply me bcz I have still not got the opportunity to join my fathers job who was a worker in bsnl n eight years passed for my fathers death n we are facing extreamly financial condition sir plz do reply me plz

    • APpL€ LoVeR™ October 30, 2014 2:09 pm

      I suggest you to contact someone in DoT(Department of Telecom),i don’t exactly know under which dept. BSNL comes.This is there site link: dot.gov.in/public-grievances/public-grievances
      (someone who knows well please give a hand here)

  • kannmuthu.d July 3, 2014 5:02 pm

    respected sir i am use only bsnl mobile from year 2004 and land line use from 1980
    so further mobile tamilnadu costomer service not satisfied not attend the costomer calls 0 respons mobile unused list of bsnl mob so public rejected bsnl service pleace immidealy action

  • Amulya Ratna Sahu June 20, 2014 1:22 pm

    Sir, Namaskar ! I am a tv journalist.I am working in ETV odia for last 12 years in Rayagada district of odisha . Rayagada is a socioeconomically backward region .It is also affected by Naxals for last 2 decades. One block named chandrapur is most backward region of not only of odisha but also in the country . People have no RIF-raf. Adminstration is lull over the public issues. People of villege Hanumantapur ( A centre place of chandrapur block of Rayagada district ) demanded a Bsnlmobile tower for last 5 long years . They blocked the roads 3 times for their demand . They knocked all doors of the District administrations. But invain…… . I made stories many a times but not affecting your good officers here in Rayagada or odisha .To-day we inquired about the developments of the longstanding demand . But the dist .Telecom authorities have no words over the issue of the most neglected naxal affected area of the State.
    Hence I prey before your good self kindly look into our above mentioned problem and oblige….Thanking u very much…

  • Indumati Vachhani September 11, 2013 4:20 pm

    for any inquiry regarding bill help line number is not working, website is also not working. Suddenly I am put from plan 1200 to some other plan without any intimation which bsnl did not feel it necessary to inform.

  • Satyanarayana October 12, 2012 12:17 pm

    Thank You Sirs,
    About Two Months Back I have been Ported from MTS vide Phone No.9133498366.We are very sorry to Point out BSNL that since beginning I could not get the Proper service.The phone is getting Disconnected and the Voice is Cutting to other side.Though I made several Complaints,the customer Care have not Registered my Complaints.On Pressure your People have Recorded my Complaint on 24/09/2012 Vide No.i24AP307108.
    BSNL is the Band width Provider for all the Telecom Companies in India.But the BSNL is not Providing service to its Customers.It seems that BSNL is Encouraging Other Companies in Porting from BSNL.The reasons are Best known to them.

  • MAHENDRA KOTHARI September 6, 2012 11:06 am

    This is to inform BSNL that its been several years that BSNL services are not working properly in BARC COLONY, ORIYA VILLAGE, ACHAL GARH VILLAG, GURUSHIKHAR ROAD,
    We all the villagers made several complain via postal mail, email, and via BSNL portal, but services are not regular and became out of order within few hours.
    I request to concerned BSNL official to rectify the problem on permanent basis.
    Thank you.

  • Mahendra Prasad Keshri August 23, 2012 10:47 pm



    Dear sir,

    My name is Mahendra Prasad keshri and I am using a Bsnl SIM of Jharkhand (Dhanbad) No. 9472727901.

    Now i would like to inform you that your representative sitting at Customer Care Service failed to solve my problem that i have been facing for the last one month.

    1. Complaint No. – G11JH300490; Dated – 11-07-2012

    2. Complaint No. – G13JH300975; Dated – 13-07-2012

    The First Complaint made on 11/07/2012 was regarding not displaying of the balance amount after every conversation made by me.

    The SECOND Complaint made on 13/07/2012 was deduction of Rs.49/- from my balance amount by the BSNL authorities without any reason.

    Now, inspite of my several remainders/complaints made to the executives sitting at the Customer Care, no one seems bothered about my complaint. Neither any solution has been given to my complaint nor have i received any call back from any executives. Can i ask Why?

    Sir, it would be very kind of you if you help me to solve out my both queries.

    Waiting eagerly for your response.

    Thanking you.


    Mahendra Prasad Keshri
    Mobile : 9472727901

  • Manoj Patel August 16, 2012 10:34 pm

    BSNL HAS LOTS OF SKILLED HANDS BUT DUE TO SOME DURTY POLICY AND LAZY ADMINISTRATION MOSTLY OF SUBSCRIBERS OF BSNL ARE UNHAPPY No body is trying to know fact of this deptt. mostly workers of this departments. There is no coordination of work and
    all officers are know that mobile coverage of bsnl tower is poorest Why????
    Mr. Upadhyayji if you have hands of stainless steel and if you have brain of “Brushli” to do work very very hard to alive this dead deptt. there are lots of problems of staff-union-Gov. policy-dirty politics-naglygency of old minded workers
    etc. but you are Bhudev” if you have burning desire to do or die for our valuable dept as well as our Country You must be success if all tries must be done by “Dil and “dimag” This is my message to you on Indepandance day of INDIA iam very lower citizen of Great india I am very sorry if this is somuch for you But this is
    fact reality of BSNL, BSNL STAFF, GOVN POLICY, MANOJ KACHHADIA 9427497340

  • RR SAHOO August 3, 2012 9:22 pm

    Dear Sir,
    I have recruited Directly to BSNL as JAO. Surprisingly recently there was departmental promotional exam for JTO for the post of SDE.However there was no such exam for JAO for the post of AO. So there is dual policy for the same carder employee within the organisation. We are being deprived from our future growth paralleled with JTO. We hope the same will be looked into

  • Revati Raman Pandey July 25, 2012 12:52 pm

    Dear Sir I wish a to bring to your notice the iefficiency of Bangalore Telecom Dept. My landline Ph.no 08025237862( marathalli) is dead since last one month and the broadband connected with this phone only. The internet comes for half an hour and goes back this hide sick play is going on since last three months. I have lodged complaint to the local area manager and the Dy Gm but nothing is being done.The customer care dept.is a useless dept. I hope you will look into the matter and intstruct them to look into the grievances of the BSNL customers otherwise they will be shifting to other service provider such as Airtel Tata. Relience. ADD. ph 046.Richfield Appt. outer Ring road MARATHALLI. bangaluru. 560037

  • chandresh vasu June 1, 2012 7:30 pm


    Here i inform u that i have suffering from last 2 month.my BB connection is
    interrupted So many time complain to BSNL Barmer rajasthan. but till today i
    have suffer from same yours TDM BARMER raj.which also not give a reply to us
    they are anger with me,that why u call directly me my no is 02982-22442
    I used for BB connection emitra, your TDM no is 9413395559

    please talk about them to solve my problem my no.941402105

  • Bindu Pathak May 29, 2012 4:35 pm

    Dear Sir,

    A BTS tower was installed in my house, for which the contract with BSNL has expired on 31.08.2010. I have been requesting & writing to all concerned authorities for removal of tower from my premises since 2008.But there has neither been a response from BSNL nor the tower is removed from my house thus far. The latest correspondence is reproduced to TDM, Ara.

    Through this, i intend to bring my grievance to your notice & seek help to address the same.

    Bindu Pathak
    # 9471240315

  • B.L.chahar February 2, 2012 4:36 pm

    Dear Mr. Rakesh Kumar Upadhyay
    Chairman cum Managing Director

    Today it is one month since the phone No. 01572-224250 is dead . It appears your whole organization is celebrating the good job done by Mr. Sibal and his party for protecting the corruption in Government
    its under sikar Distric rajasthan state you can help me

  • B R Jakhatia October 26, 2011 7:03 pm

    With regards.B R JAKHATIA

  • Vivek Vaswani October 1, 2011 6:12 pm

    Good Evening Mr.Rakesh. I am very hope ful to find you as the CMD of Bharat Sanchar Nigam Limited. I with all the best wishes welcome you in the Place where Tele communication has lot to work in there field to improve the possibility of fine Network connectivity as it is very poor in Ghaziabad Region and many other part of India. I hope that BSNL will Re-organise the communication network system very soon.I wish that I will get a better connectivity soon.

  • HARI MOHAN SINGH RAWAT August 30, 2011 1:19 pm

    Dear Upadhya Ji

    Namaskar. I am glad to know that you have taken over the ruins of BSNL and I am sure of your enablity to suspend the further deterioration and revive the glory of BSNL once again. Hope you remember the good old days we spent in SANA’A.

    Hopefully we meet one fine day in Delhi.


    MOB. 9650-880055

  • S. B. Sharma June 23, 2011 11:14 am

    Dear Mr. Rakesh Kumar Upadhyay
    Chairman cum Managing Director

    Today it is 13Th day since the phone No. 0120-2320073 is dead . It appears your whole organization is celebrating the good job done by Mr. Sibal and his party for protecting the corruption in Government.

  • manoj k suryawanshi June 16, 2011 4:59 pm

    Dear upadhyay,

    In your web site it is mentioned BSNL indias number 1 phone services, I do not agree with this statement.
    My landline phone is not working properly that to in the city like Bagnalore and I have made complaints two times nothing is happened? if you happen to read this statement please do some thing so that i may also say BSNL indias number 1……
    My phone number is: 080-23335074

  • Ashfaq May 10, 2011 1:30 pm

    Hearty wishes for Sri. Upadhyay ji. All eyes are on him as to see how he turns around the company. One of the major plank for him is to motivate the staff, think that the staff are the apreciating assets and that they will put up their maximum with a minimum motivation.
    The leaders should leave the technical and start concentrating on HR appreciation. This is a do or die situation for the staff of BSNL. Hope everybody together tread the boat to the shore

  • PD May 4, 2011 10:04 pm

    Swapnil :
    Please send him best/welcome wishes on cmdbsnl@bsnl.in.

    Not even bothered to acknowledge! Even thru an automated system ! I can understand the CMD will ever go thru the mail personally, but at least there could be someone who is authorized with password to open them !

  • PD May 2, 2011 5:42 pm

    Hope Mr. Upadhyayji will take seriously the demand of the subscribers – MERGER of BSNL and MTNL. !

  • Swapnil May 2, 2011 1:14 am

    Please send him best/welcome wishes on cmdbsnl@bsnl.in.

  • Kamal May 1, 2011 5:40 pm

    Bhai Yeh Sahab Aakar Koi Difference Daal Sakenge Kya , ees Company ke Staff par .

  • Nilanjan May 1, 2011 2:14 pm

    Best of luck BSNL………

  • rohan May 1, 2011 1:04 pm

    Anirban Mukherjee :

    Rohan Singh :
    Best of luck… I know what u can do to make BSNL people’s choice:
    2. All india 1p/sec and onnet 6p/sec.

    on-net @6p/Sec or you wanna mean 1p/6Sec

    Ya i mean 1p/6sec.

  • Mahesh April 30, 2011 11:39 pm

    Finally Sibal appointed one person for BSNL, let’s see how he work, better than Mr. Kuldeep Goyal or interested to involve in partnership with COAI & AUSPI members. Bye the way Wish you all the best for your future life from all the BSNL employees & subscribers, expecting positive response towards Indian subscribers.

  • Sushil Modi April 30, 2011 11:11 pm

    All the best mr Upadhyaya hope in your leadership BSNL perform well and all dreams of aam aadami the common man , comes true 🙂

  • Raghu April 30, 2011 10:23 pm

    All the very best Mr Upadhyay. Hope to see innovations from BSNL.

  • Anirban Mukherjee April 30, 2011 10:09 pm

    Rohan Singh :
    Best of luck… I know what u can do to make BSNL people’s choice:
    2. All india 1p/sec and onnet 6p/sec.

    on-net @6p/Sec 😀 or you wanna mean 1p/6Sec 🙂

  • Rohan Singh April 30, 2011 9:28 pm

    Best of luck… I know what u can do to make BSNL people’s choice:
    1. No Validity coupons. True Life time.
    2. All india 1p/sec and onnet 6p/sec.
    3. 2GB @ 55 Rs 5GB@ 95 Rs for 30 days on 2G.
    4. Roaming coupons for prepaid users.
    5. 1GB@ 98 for a month on 3G.

  • Keshav Jha April 30, 2011 7:46 pm

    All the best.

  • Mayur April 30, 2011 6:25 pm

    Best of luck..plz do something innovative

  • Manoj Abhigyan April 30, 2011 6:01 pm

    So many feathers in his cap but let’s see what will he do for BSNL?

  • Mohuddin saudi 45 April 30, 2011 6:00 pm

    my best wishes to mr upadhyay

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