How Bots can change the customer experience and improve productivity in the Telecom Industry

Since the advent of Siri, personal digital assistants have been an exciting thing. We later saw Google Now and then came Microsoft’s Cortana. While digital assistants can do a lot more there is another category, the bots. Many of us would have observed that replies to customers from telcos in social networks appear to be robotic in nature. According to our sources in the telecom industry, they aren’t handled by bots… Read More


Vivo V3 Review: A good smartphone with an inappropriate price tag

Vivo emerged to become a known Chinese brand all over the world. With a share of 14 percent globally, it is the fifth largest smartphone maker in the world. The company pushed its nearest competitors Xiaomi and Lenovo to get the position. In India too, Vivo is constantly trying to make its presence felt in India since the past two years. It invested hugely in the Indian smartphone market and… Read More


How BSNL and MVNOs can play a Win-Win Game?

Lately, BSNL is back in green, thanks to the determination of the current telecom minister R.S. Prasad, efforts of the BSNL leadership and staff. At the same time, with TRAI’s nod for MVNOs in India, we may see a spurt in MVNOs across the country. We believe the best partner for any MVNO in the country would be BSNL. BSNL’s PAN India network infrastructure is largely underutilized, thanks to The lack… Read More

1 comment

Yu Yunicorn review: Does it ‘redefine flagships’? Here is what we think

Micromax-backed YU promised us a flagship this year. And with the launch of its recent flagship, the Yunicorn, our hopes were pretty high. At the launch event, we were given high hopes about the device. Distinctly remembering the words of YU’s CEO, Rahul Sharma, who touted that the Yunicorn brings the most wanted changes that every user has been looking for. To recap, YU made a similar promise for the… Read More


Looking to buy a 4G-equipped smartphone under 10k? we bring to you top 5 smartphones launched in May

Smartphones have always stayed up to date with the latest connectivity trends. Nowadays, every user chooses a smartphone that comes equipped with 4G LTE connectivity, which provides 10x faster internet than 3G. Almost every manufacturer is trying to include 4G LTE connectivity in their device. While almost all 4G smartphones in India supports LTE on band 3(1800Mhz) and band 40(2300Mhz), not many devices support band 5(850Mhz). Keeping in mind that the… Read More


Here are the top smartphones that you can buy under Rs. 15,000

Whenever we think about buying a new smartphone, the main talking point is based on its pricing and specs that come along in that segment. Indian smartphone market is especially driven by the pricing of the device, which decides its sustainability. The sub-15k segment is fairly spanned in terms of user base and that’s the reason why we have witnessed so many launches under it. Some of the recently launched… Read More


Clash of the thrifty Titans: Comparison between LeEco Le 1s and Xiaomi Redmi Note 3

Looks like the battle between LeEco Le 1s and Xiaomi Redmi Note 3 just got more intense. Both the devices are beefed up with features, which makes them a great offering from the price point of view. The Redmi Note 3 and Le 1s are pretty much similar when it comes to build material, storage, and RAM. However, there are a variety of other factors that distinguish them. In terms… Read More


Here are the top smartphones expected to launch in India this month

India has emerged as one of the most sought after destinations for the smartphone makers. Well, thanks to our ever-growing population, the number of smartphone users has also shot up substantially. Taking an example from trendy flash sales of devices like LeEco Le 1s conducted in India, wherein thousand of units are sold within seconds. Our country has become an oasis for the manufacturers to sell their devices successfully. Now… Read More


5 Phones That Changed The Way We Look at Samsung

It is a well-known fact that Samsung is the market leader when it comes to smartphones. The manufacturer has held the number one position for a number of years now. It can be said that Samsung is to smartphone what Maruti is to cars, that is the penetration that Samsung has enjoyed. Coming in behind Nokia which was then the market leader and making a place for itself wasn’t very… Read More


Here are the key telecom trends to watch out for in 2016

Here’s wishing all TT readers a very happy and prosperous 2016. As the year 2015 comes to an end, we at Telecom Talk compiled trends for the coming year. Key trends that dominated 2015 were anticipation around launch of Reliance Jio’s launch; Call drops imbroglio; growing ecosystem of 4G; increasing affordability of smartphones besides regulatory guidelines for spectrum sharing and trading. Many of these trends are likely to continue in… Read More


Year 2015 in Review: Highlights of the Indian telecom industry this year

The Indian telecom industry, which struggled a lot due to issues like 2G scam, regulatory uncertainty, and debt over last few years, finally saw a bright light in the year 2015. This year was indeed an exciting one for the telecom industry, and it saw the biggest ever spectrum auction, followed by the spectrum trading and sharing policy. The telecom market also observed the launch of mass-market 4G services by India’s leading… Read More


User Experience: Does BSNL even care to maintain or provide SIM cards at its customer service centers?

Apart from recharges, bill payments and grievances, the most important objective of a Customer Service Center is to make sure of the availability of SIM cards as it is the basic expectation of a customer from a service center. It is also the minimum responsibility of an operator to ensure the availability of SIM cards at their service centers. However, it looks like BSNL is not interested in welcoming new customers with… Read More

1 comment

Maximum subscriber growth from Category C circles not translating into revenues

With maximum growth being recorded by the circles of Jammu & Kashmir, Bihar, and Assam, category `C’ are recording the maximum subscriber growth. However, this subscriber growth is not translating into revenue growth Jammu & Kashmir recorded a subscriber growth of 16% with the number of subscribers increasing from 8.25 million at the end of June 2014 to 9.6 million at the end of June 2015, as per data released… Read More

  • Most Discussed
  • Trending

Subscribe to our email newsletter


Sunny l SaYed Ejaz l SS l Rahul Yadav


Shashikant Mane l SE l Pallab

Recent Comments