UIDAI Allows Airtel to Resume Aadhaar Based E-KYC; Maintains Suspension Order on Payments Bank

Bharti Airtel, on Thursday, said that the Unique Identification Authority of India (UIDAI) has allowed India’s leading telco to resume Aadhaar-based eKYC verification for its telecom subscribers till January 10. However, the UIDAI has maintained its ‘suspension’ order on the telco’s payments bank, Airtel Payments Bank, and it will take a view on the issue after it receives a report from the Reserve Bank of India (RBI) and the telecom department on January 10.


“Further to our statement dated December 16, 2017, we would like to confirm that the UIDAI has allowed Bharti Airtel to resume Aadhaar based e-KYC services. We continue to engage with the authorities,” an Airtel spokesperson said.

Airtel, however, can use the e-KYC and authentication service only for re-verification and issuance of SIM cards. It will not be allowed to use eKYC for obtaining the consent of the Aadhaar holder for opening bank accounts, wallet, DTH or any other goods or services.

A source told PTI that Airtel had received a “temporary reprieve with conditions after Rs 138 crore Direct Benefit Transfer (DBT) was repaid into 55.63 lakh original accounts of its customers.”

The report added that the interim order has been passed by the UIDAI keeping in view convenience of customers and also the looming March 31 deadline given by the Supreme Court for mobile SIM re-verification.

The RBI and the telecom department have been asked by the UIDAI to conduct an audit of systems, processes, applications, documentation followed by Bharti Airtel to ensure that the company is in compliance with their license conditions.

Airtel and its payments bank had allegedly opened accounts of its mobile phone subscribers without seeking their informed consent, and LPG subsidy worth crores were deposited into these accounts. Following this, the UIDAI had temporarily barred the company from conducting Aadhaar-based SIM verification of mobile customers using eKYC process, and e-KYC of payments bank clients.

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16 Comments on "UIDAI Allows Airtel to Resume Aadhaar Based E-KYC; Maintains Suspension Order on Payments Bank"


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December 22, 2017 12:36 pm 12:36 PM

Airtel has once again increased the Data allowance in its postpaid plans. Now 499 plan gives 30GB data (earlier 20GB), 799 plan gives 50GB data (from 40GB) and Rs1199 gives 75GB. Plans 649 and 999 are removed for now. Applicable in Chennai circle.

December 22, 2017 3:02 pm 3:02 PM

The plans have been revised for all circles it seems as per airtel website

December 22, 2017 2:59 pm 2:59 PM


December 22, 2017 12:46 pm 12:46 PM

cool !!

December 22, 2017 9:54 am 9:54 AM

i recently Port in to airtel via EKYC.
how to i know “i have airtel bank account” ??

in my airtel app its showing (wallet)..

December 24, 2017 7:12 am 7:12 AM

Its wallet.not account.

December 22, 2017 5:26 pm 5:26 PM

what abt reverify using sms?

December 22, 2017 5:22 pm 5:22 PM

got few sms to reverify airtel no.

how to get know if airtel is doing fissy work like saving fingerprint in their database?

what about these loophole ,,,read in newspaper or media , many discussion forums.

Proxima Midnight
December 22, 2017 11:54 am 11:54 AM

you’r ok

December 22, 2017 9:03 am 9:03 AM

After transferring 168 cr money Airtel payment bank will become a joke with just 20-30 cr money. This will now become a unsuccessfully project from Airtel.

December 24, 2017 7:13 am 7:13 AM

No.airtel bank is no.1

December 22, 2017 10:25 am 10:25 AM