Telenor withdraws balance transfer services in all circles

By May 9th, 2016 AT 5:45 PM

In a recent move, Telenor’s Indian unit Telenor India, has stopped offering balance transfer facility to their customer base. The move is quite unexpected as other telecom operators including Vodafone and Airtel are offering same services to their prepaid users in all the circles.

Telenor

Earlier, the company was offering the service to their customers in all circles where they operate—UP East, UP West, Bihar & Jharkhand, Maharashtra & Goa, Gujarat, Andhra Pradesh & Telangana.

As per a telephonic conversation with a Telenor executive, “As we are offering customers more than full talktime in high value recharges through own portal or tying up with recharge based apps, so the move is to ensure that no one can misuse these benefits.”

We have also noticed in many social media platforms that many Telenor customers got irked at this move. Telenor has lower ARPU prepaid customers and losing out subscribers to bigger rivals due to limited data presence will cost them high. Also this kind of move can lower their growth in those markets.

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VirenkapilSreenivasa reddyMadhavan Recent comment authors
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Viren
Viren

Why you people are against telenor ??? They are providing the services at best rates.. They are good people compared to AVOID group..I love telenor…
Really people of India will miss them if they leaves the country..

kapil
kapil

its OK…nothing to worry unless you are a beggar.

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