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Srikapardhi April 10th, 2024 10:43 AM 0 COMMENTS

Airtel to Enhance Customer Experience Through Intel’s Latest AI Tech

Bharti Airtel plans to leverage Intel's latest AI (Artificial Intelligence) technology to enhance customer experience. At the Intel Vision 2024 customer and partner conference, Intel announced that it has onboarded new Intel Gaudi accelerator customers and partners, including Bharti Airtel. At the conference, Intel introduced Intel Gaudi 3, unveiled a suite of new open scalable AI systems, and announced the AI Open Systems Strategy. Also Read: Airtel Deploys AI Based... Read More

Srikapardhi February 9th, 2024 6:26 PM 0 COMMENTS

SmarTone Deploys Infovista’s Solution Across Its Network to Enhance Customer Experience

Hong Kong operator SmarTone has deployed Infovista's automated assurance solution, Ativa, across its 3G, 4G, 5G, and IMS networks, reportedly transforming customer experience and network performance. SmarTone selected Infovista's passive probing solution, Ativa, to optimise service and customer monitoring, enhance troubleshooting capabilities, and elevate overall customer satisfaction. Also Read: Cablenet Selects Infovista’s Ativa Solution to Enhance Customer Experience in Cyprus Solution Deployment SmarTone wants to deliver consistent and exceptional experiences... Read More

Srikapardhi August 31st, 2023 3:17 PM 0 COMMENTS

Globe Telecom to Expand 4G, 5G Coverage in the Philippines via IPAA Deployment

Globe Telecom, a telecommunications provider in the Philippines, is accelerating its 5G deployment across the southern islands of the Philippines. Globe Telecom has partnered with Nokia to accelerate the deployment of 5G technology through the use of the modular Interleaved Passive Active Antenna (IPAA+). Also Read: One NZ, Optus and TPG Telecom Deploy IPAA for Accelerating 5G Deployments Advanced IPAA+ Deployment According to the statement, Globe Telecom is deploying Nokia's... Read More

Srikapardhi August 28th, 2023 6:01 PM 0 COMMENTS

Eir Invests 4 Million Euros to Transform Retail Stores Across Ireland

Ireland's largest telecommunications provider, eir has announced a 4 million euros investment to revamp its flagship retail stores nationwide. According to eir, this is the first phase of a multi-year investment program aimed towards the modernisation of all eir retail outlets throughout Ireland. Also Read: Eir Expands 5G Mobile and Broadband Coverage to Ireland’s Remote Black Valley in Kerry Modernisation for In-Person Excellence According to eir, the project is already... Read More

Yashika Goel July 18th, 2023 11:58 PM 0 COMMENTS

Cablenet Selects Infovista’s Ativa Solution to Enhance Customer Experience in Cyprus

Cyprus telco provider Cablenet has announced its collaboration with Infovista to enhance the customer experience across its fixed and mobile networks. Cablenet said the deployment of Infovista's Ativa automated assurance and operations solution, specifically the cloud-native Ativa Experience module, will enable it to optimize the core network monitoring of its 2G/3G/4G, IMS and fixed networks and deliver superior services to its subscribers. Also Read: United Fiber to Drive the Digital... Read More

Srikapardhi October 4th, 2014 10:54 AM 46 COMMENTS

Uninor’s tele-verification process troubles Customers : An user’s experience

In order to prevent misuse of SIM cards/proofs/services DOT has mandated for verification procedures before a SIM is made fully functional. This is a welcome move to prevent any misuse. While it is good that operators are following the laid stringent rules put forward as norms, on the other hand they should also ensure that customers do not suffer in the process especially with their tele-verification team, because customers will... Read More