Reliance Jio Now Has More Than 350 Million Subscribers, But ARPU Continues to Take a Hit

Reliance Industries Limited (RIL), the parent company of Reliance Jio Infocomm, the leading telecom operator of India, today released its financial reports for the quarter ending in September. In this earnings report, Reliance Jio had many interesting revelations to share along with the financial performance of the company. Reliance Jio remarked that it crossed the 350 million subscriber mark and in the last 12 months, it added 103 million more subscribers atop its subscriber base. With this massive addition in subscriber base, Reliance Jio has become the world’s second-largest single-country operator. Along with this, Reliance Jio has shared more information about its earnings, debt and capex. Here is what Reliance Jio had to say in its quarterly report for the quarter ending in September.

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Customer Engagement Sees Positive Growth

Reliance Jio highlighted in its release for the quarterly earnings report that it showed strong subscriber report with a net addition of 24 million during the quarter and 103 million during the previous twelve months. The monthly churn rate for Reliance Jio also reduced sequentially and remained below the industry average of 0.74%. Customer engagement also increased on the Reliance Jio network with the average data usage being 11.7GB per month, as compared to 11.4GB per month in the previous quarter. Average voice consumption per month stood at 789 minutes per user per month for the telco.

ARPU Rests at Rs 120 Per User Per Month for Reliance Jio

As for the financials of the company, Reliance Jio highlighted that the standalone revenue from the operations was pegged at Rs 12,354 crore, whereas the telco had a standalone EBITDA of Rs 5,166 crore and EBITDA margin of 41.8%. The standalone net profit for the company stood at Rs 990 crore. The total subscriber base for the telecom operator by the end of the quarter was 355.2 million, which showed a 40.8% year on year growth. Reliance Jio also had the lowest churn rate in the industry with only 0.74%. ARPU for Reliance Jio continued to decline for another quarter, and the company noted that by September end, the ARPU stood at Rs 120 per subscriber, per month. In the same period, the total wireless data traffic during the quarter was 1,202 crore GB with a 55.9% YoY growth, whereas the total voice traffic during the quarter was 81,262 crore minutes, showing a 52.2% YoY growth.