Global: FCC orders two US telecom operators to pay $3.5 million for data breach

By July 12th, 2015 AT 3:28 AM

Two sister mobile telecom operators of US, named TerraCom and YourTel America are fined for US$3.5 million for storing personal data of subscribers on unprotected servers. The service providers were storing data of more than 300,000 customers, including their names, addresses, Social Security Numbers and Drivers’ licenses, and these were accessible over the internet.


The issue was first noticed by an investigative journalist in 2013, who found the operators’ subscriber data online. He could access more than 128,000 customer data online, including the documents submitted by the customers for Lifeline service, a telecom service in US that provides telecom subsidies to low-income subscribers. On contacting the company, the reporter was blamed for interfering in the matter as ‘data breach’. Later, the companies were sued for penalty.

U.S. Federal Communications Commission (FCC) Enforcement Bureau Chief Travis LeBlanc said that the companies have breached the trust of the subscribers. “Consumers rightly expect that companies will take every reasonable precaution to protect their personal information,” he said. “They failed to take reasonable measures to protect sensitive customer information from unauthorized access by anyone with a search engine,” he added.

In addition to the penalty of US$3.5 million, companies are directed to inform the subscribers whose data was subject to unauthorized access and provide complimentary credit monitoring services. The companies have also agreed to take security measures.

Read more on:

Leave a Reply

1 Comment threads
0 Thread replies
Most reacted comment
Hottest comment thread
1 Comment authors
Duane Recent comment authors
newest oldest most voted


Recent Posts

Dish TV Follows on Footsteps of Sun Direct, Offers Unlimited FTA Channels in Base Pack of Rs 130

There have been a handful of DTH providers, namely Tata Sky and Sun Direct which have removed Network Capacity Fess...

Vodafone Idea Plans to Sell its Mobile Towers and Optical Fibre Assets for Rs 20,000 Crore: Report

Vodafone Idea is likely to mop up about Rs 20,000 crore from its proposed stake sale in mobile tower firm...

Best DTH Provider After New Trai Mandate: Tata Sky, Airtel Digital TV, D2h or Sun Direct?

The new direction regarding the prices in the TV industry passed by Trai last year took the DTH industry by...