June 1st, 2014 12:39 PM 8 COMMENTS

Vodafone 3G Data calculator: Why is it better than the rest?

Telecom operators are going out of their way to promote 3G as users are still apprehensive about it. Their charges may be dropping but we all know that with 3G speeds getting things done faster, we are going to end up using the 3G data more and exceeding the limits too at times. Vodafone has come up its 3G calculator which helps you determine your data requirement approximately based on... Read More

May 25th, 2014 8:47 PM 2 COMMENTS

Vodafone to sell its 4.4 percent stake in Bharti Airtel

Vodafone India might sell off its 4.4 percent share in Bharti Airtel if the rules no longer permit telecom operators to hold a share in the competitors. Vodafone had disclosed in a letter issued to the telecom ministry last year that it held a 4.4 percent share in Bharti Airtel. “The share is not with us, it’s with Vodafone Group so we really don’t know... I can only say if... Read More

May 17th, 2014 3:32 AM 65 COMMENTS

Serious Case of Identity Theft: Nine Vodafone Connections with Same Identity – Customer Story

A tweet from twitter user Ramki (@ramkid) helped us understand how identity theft occurs when people take mobile connections. Ramki expressed his annoyance when Vodafone deactivated his wife's only connection stating there were nine other connections with the same identity. Vodafone suspended wife's only number.Horrified to learn that there are 9 other connections using her identity. @VodafoneIN, explain.Pl RT. — Ramki (@ramkid) May 16, 2014 Inorder to understand the issue... Read More

May 11th, 2014 9:37 PM 26 COMMENTS

Why Should anyone use Vodafone when Emergency Services can’t be Reached? A Customer Experience

I was literally shocked when I saw this tweet from one Mr. Himanshu few minutes ago. Himanshu, a Vodafone customer who was on roaming could not reach an Emergency number when it was essential. After reading his blog post I decided to approach Himanshu for a first hand account of his experience. Not being able to reach an emergency service is not a great thing to happen for anyone. What... Read More

May 10th, 2014 4:53 PM 25 COMMENTS

Overuse of Canned Responses leads to Frustrated Customers – Vodafone Leads the Race. Is Robotic CC Next?

Indian telecom users would be very familiar with responses from bots for queries/concerns raised on twitter. While automated replies or canned responses sent out by customer care executives can help in avoiding typing the same text again and again, overuse of the same can lead to increased frustration amongst customers. In Indian telecom industry Vodafone is undoubtedly leading the pack with others like Airtel being caught now and then. Here... Read More

May 9th, 2014 3:38 PM 19 COMMENTS

Vodafone India 3G intra-circle (ICR) Kerala Prepaid and Postpaid Plan Details

Vodafone India will be offering 3G roaming services to its customers in Kerala circles starting today, we reported about the Vodafone ICRA offering first. In addition to offering customers (both pre and post paid) 3G roaming facilities, Vodafone Kerala is also offering multiple packages to suit customer requirements. The packages include: Monthly rental of Rs 100 for 300 MB, Rs 250 for 1 GB, Rs 450 for 2 GB, Rs 750... Read More

May 2nd, 2014 9:04 PM 32 COMMENTS

EXCLUSIVE: Vodafone 3G is being Rolled Out in Karnataka – Here is the Tariff Card for Postpaid Users

As we reported earlier today, Vodafone made the first move with regard to 3G roll out through ICRA. We have learnt further details about this 3G roll out in Karnataka and here is the tariff card applicable for Karnataka Postpaid subscribers. Vodafone 3G Unlimited Plans Once the customer finishes his quota, the speeds get throttled to 64kbps and all subsequent usage is free. Vodafone Limited Plans Vodafone Karnataka Booster and... Read More

May 2nd, 2014 4:43 AM 61 COMMENTS

Vodafone Makes the first Move following TDSAT ruling, Will Start Offering 3G through ICRA

Looks like Vodafone India wants to take the first mover advantage, as per the update in the official portal in Kerala, Karnataka circle which is a non 3G licenced circle the note reads " As per the TDSAT ruling on 29.4.2014, Vodafone can offer 3G services through Intra-circle roaming. All new and existing customers can now subscribe to 3G packs and services offered through intra-circle roaming". It looks like Vodafone will... Read More

April 29th, 2014 12:04 PM 92 COMMENTS

TDSAT Quashes All Penalties Imposed by DoT on Bharti Airtel, Idea and Vodafone in 3G Intra-circle Roaming

India's Telecom Disputes Settlement Appellate Tribunal (TDSAT) today quashes all penalties imposed by Department of Telecommunications (DoT) on Bharti Airtel, Idea Cellular and Vodafone and allows 3G intra-circle roaming facility by saying the pacts (3G ICRA) didn't violate any license conditions. In March 18, 2013, DoT slapped a penalty of the Rs. 350 crore on Bharti Airtel to violating license conditions And a Dedication the 3G services By a Intra-Circle... Read More

April 22nd, 2014 6:57 PM 0 COMMENTS

Vodafone India Introduces ‘M-Pesa’ in Kerala

Vodafone and ICICI Bank today announced the launch of ‘M-Pesa’ - a unique mobile money transfer and payment service in 29 Vodafone exclusive stores in Kerala. The innovative use of mobile technology makes it possible for customers to enjoy a fast, simple and secure way to transfer money and make payments. Using their ‘M-Pesa’ account, customers can do the following at their convenience: Deposit and withdraw cash from designated outlets Transfer... Read More

April 21st, 2014 1:41 PM 0 COMMENTS

Vodafone Business Services Launches Managed Video Conferencing Services

Vodafone Business Services the enterprise arm of Vodafone India, has launched managed video conferencing service for enterprises to offer an experience of world class virtual face to face like interaction with various participants anytime, anywhere. The noteworthy benefit of the services is that it is network agnostic and device agnostic and offers a seamless conferencing experience. Vodafone Business Services’ managed Video Conferencing service is over and above the services offered... Read More

April 11th, 2014 1:11 PM 41 COMMENTS

Vodafone Acquires 100 Percent Stake in Vodafone India

Vodafone today officially announces that it has acquires 100 percent stake in its Indian unit Vodafone India (VIL).   In March 2014, Vodafone completed the acquisition of indirect equity interests in VIL held by Analjit Singh and Neelu Analjit Singh, taking its stake to 89.03% of VIL. Today Vodafone acquired the remaining 10.97% of VIL from Piramal Enterprises Limited. The combined cash consideration for both transactions was INR 10,142 crores... Read More

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