No doubt every one will be busy with something or the other spending their last moments of the year on the eve of New Year with celebrations going high all across the globe. As always we have had our watchful eyes on whats going in Telecom and to our observation we found that Airtel was the only operator in India to offer support or at least respond over Social Media... Read More
Airtel mobile customers who are Facebook users on the Mobile (browser or app) will be able to use free facebook for a limited time. Existing mobile internet customers on Airtel can immediately start connecting with their friends by visiting the Facebook mobile site m.facebook.com. Customers accessing the mobile internet for the first time need to register at m.facebook.com to avail of this special offer. Airtel is the first mobile operator... Read More
After analyzing IVR services of some leading operators(Airtel, Vodafone), we decided to decode the entire Prepaid self-care services of 3 leading operators Airtel(*121#),Vodafone(*111#) and Idea(*147#). After 52 pain taking hours we came up with this info graphic showing and comparing the entire prepaid self-care services via USSD of these 3 Operators. The main purpose of this info graphic was to show which operator provides all the required info at fingertips... Read More
Cellular services like any other services can face downtime. In the recent years we have seen uproars over Blackberry services going down very frequently. While operators worldwide make efforts to keep downtime minimal, they also try to pacify customers and keep them informed. The situation however appears different in India. The latest fiasco is with leading operator Airtel. Since evening I had seen tweets from Airtel customers citing no network... Read More
Many (of our readers as well as other telecom minds) are in a shock, when Reliance Jio Infocomm joins hands with Bharti Infratel, the passive infra provider arm of Bharti Airtel which is considered to be the arch-rival of Reliance Industries on telecom landscape. With the alliance in the infrastructure space between Bharti Airtel and Reliance Jio Infocomm it can be considered that Jio can not offer that dirt cheap... Read More
Bharti Airtel Limited and Reliance Jio will share infrastructure created by both parties. This will include optic fibre network – inter and intra city, submarine cable networks, towers and internet broadband services and other such opportunities identified in the future. The cooperation is aimed at avoiding duplication of infrastructure, wherever possible, and to preserve capital and the environment. This will also provide redundancy in order to ensure seamless services to... Read More
With telecom operators struggling to get the attention of consumers, the consumer stands to win amidst all the competition. Cut throat competition amongst telecom players in the country has got cheap and affordable mobile and data usage plans for users. These companies offer several plans that suits your mobile and data usage. You just need to pick the right prepaid plan that allows you to call with the cheapest and most... Read More
Airtel and the Government of Punjab today signed an agreement on the sidelines of the Progressive Punjab Investors Summit, under which Airtel will take its high speed 4G LTE services to all towns and villages across Punjab . Airtel will be investing around Rs 4000 crores over the next 5 years to expand services and contribute to the Government of Punjab’s digital inclusion agenda. Airtel launched mobile services in Punjab in... Read More
Vodafone IN has launched 5 postpaid plans for Karnataka Circle starting this December 2013 for new and existing customers. These 5 postpaid plans are in price segments of 199(/sec & /min), 299 and 399(/sec & /min) respectively and also come with good monthly benefits. My opinion immediately after analyzing these plans is “These Plans are really created with an intention that a general customer should opt for without a second thought... Read More
India's first 4G service provider Bharti Airtel all set to launch its 4G LTE service for mobile customers wherein airtel 4G users can enjoy fourth generation mobile service over LTE enabled smart-phones. According to our exclusive sources Airtel will officially launch 4G LTE services on Mobile Phone by the end of December, 2013 (expected in 3 weeks from now).As of now Airtel 4G services providing only Broadband Wireless Access over... Read More
Airtel mobile customers in Chhattisgarh will no more need to queue up at counters to make CSPDCL bill payments, soon airtel money customers can pay it through phone. The service works across all mobile devices, does not involve any data or SMS charges and uses a simple USSD (Unstructured Supplementary Service Data) technology that prompts users with interactive and guided menu options. Advantages of paying CSPDCL bills via airtel money... Read More
The very first step that any Operator can take care of their customers is by providing a good Customer Care IVR as that is the first point of contact with the operator for any clarifications,Information,issues or requests.The primary objective of an IVR is to provide detailed information while navigating across various legs, some complex customer requirements needs agent assistance and some customer requirements also needs agent to take up a request for the... Read More
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Answer is - "Jio controlled Kai OS version"
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