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Srikapardhi March 14th, 2014 1:06 PM 15 COMMENTS

Are operators effectively utilizing the collected customer’s data over sms: We find out

Whenever we take a new cellular connection (I’m taking especially about prepaid connections) we fill the CAF form where we find space to fill email address and alternate contact details too. Many a times I wondered if these are really used by operators and eagerly filled the email column expecting some sort of communication via email from operators. But in vain these haven’t been effectively used may be for different... Read More

Srikapardhi March 1st, 2014 11:43 AM 46 COMMENTS

Idea Cellular Offers Uniform Postpaid !Plans compared to Airtel PAN India : Our Analysis

With the ongoing or yet to be hiked prepaid tariffs across various circles a good number of users may be looking for alternatives in postpaid section of services from mobile operators.It is worth a mention that postpaid users enjoy premium customer care and service response times along with detailed bill facility compared to prepaid users. So, ultimately it depends on the user which operator to choose from in their circle... Read More

Srikapardhi February 16th, 2014 2:20 AM 19 COMMENTS

Bug in Vodafone India’s “HELP” Sms Services irritates Customers

Most of the times it’s not necessary for the users to remember SMS KEYWORDS for any operator to seek information or HELP. For the interest of the users along with adding comfort, Operators should design their sms navigation system in such a way that whatever keyword user has sent they should be able to get suggestions for correct KEYWORDS or required help in the form of a return sms. This... Read More

Srikapardhi February 15th, 2014 4:04 PM 23 COMMENTS

Airtel Web Based self care services for Prepaid Customers Not reliable : Our Experience

Some time back TRAI has released guidelines that stress on transparent billing for Prepaid subscribers and Airtel has proudly launched an online ‘My Account’ self care service portal for Prepaid subscribers stating First of it's Kind experience to Prepaid users. Now that it seems like they have launched it just for name sake and forgot it's maintenance to keep it running smooth. Users have been facing many issues with Airtel My... Read More

Rudradeep Biswas February 15th, 2014 12:05 PM 18 COMMENTS

With Atleast 5MHz Spectrum on 1800MHz Reliance Jio Has More Cards to Show off : Our Analysis

Despite strong market rumor and experts' forecast Mukesh Ambani owned Reliance Industries' telecom arm Reliance Jio Infocomm skipped 900MHz spectrum and acquired spectrum in 1800 MHz in 14 circles (Delhi, Kolkata, Mumbai, Kerala, Tamilnadu, Karnataka, Maharastra, Gujarat, Madhya Pradesh, Orissa, Andra Pradesh, West Bengal, Assam and North East) only in the recently concluded auction. Reliance Jio, formerly Infotel Broadband won pan India 20MHz spectrum in 2.3GHz band in 2010. In... Read More

Ritij January 31st, 2014 1:17 PM 19 COMMENTS

Lenovo acquires Motorola for 2.91 Billion USD: All that you need to know

When Google acquired Motorola for $ 12.5 Billion 19 months ago, many saw it as an aggressive move on behalf of Google while many saw it as a reckless move. As times progressed, things changed and Google didn’t really go all guns blazing in the handset business as it would have not been received well by its partners. Google has now sold off the handset business of Motorola to Lenovo... Read More

Srikapardhi January 29th, 2014 2:29 AM 35 COMMENTS

Are Operators Application Only specific Offerings worth enrolling for? : Our Analysis

Users who have activated this Application only specific offerings may be aware of what this article all about. Our Operators have the habit of offering same thing if one operator starts something. This might be because of competition, really a good product to offer or with a threat that customers may move out to that operator for that offering alone. There may be some situations with operators too where they... Read More

Ritij January 17th, 2014 5:30 PM 53 COMMENTS

iPhone 4 8GB vs Moto G: Which one should you look forward to for Rs 15,000

There are plenty of smartphones in the market and numerous are in line to be launched soon. Consequently, competition is rising. Thus, buyers must compare some top choices in order to determine the most suitable handset. Apple is gearing itself up to re launch the 3 year old iPhone 4 8GB in India for Rs 15,000 whereas Motorola is coming back to India with the launch of the Moto G.... Read More

Srikapardhi January 6th, 2014 1:36 AM 92 COMMENTS

Are you a Victim of TATA DOCOMO Base Tariff Change? : Our Analysis

Most of the TATA DOCOMO users who recharged with special benefit packs should be aware of what is this article all about. Based on our observations there are may users who are afraid to recharge with special benefit packs from TATA DOCOMO as their base tariff may change from 1p/sec to 1.2p/sec or 1.5p/sec or something. Some say it doesn’t change while some say it does. Though this happened to... Read More

Srikapardhi December 22nd, 2013 5:16 AM 37 COMMENTS

Vodafone India and Idea Offers Better Friendly Self Care Services Than Airtel (Infographics)

After analyzing IVR services of some leading operators(Airtel, Vodafone), we decided to decode the entire Prepaid self-care services of 3 leading operators Airtel(*121#),Vodafone(*111#) and Idea(*147#). After 52 pain taking hours we came up with this info graphic showing and comparing the entire prepaid self-care services via USSD of these 3 Operators. The main purpose of this info graphic was to show which operator provides all the required info at fingertips... Read More