Three days back, we reported about Tata Docomo’s hilarious terms and conditions on its 2G GPRS packs as it was seen on its website. I asked @tatadocomo to clear my confusions on T&C but they told me to connect Tata Docomo’s online chat representative.
However before I could make my time to connect online chat, Tata Docomo updates the revised T&C on the website.
Here goes the changes:
Earlier: #3. The packs are applicable on DOCOMOINTERNET APN only.
Now: #3. The above mentioned packs are applicable on all APN’s except Dongle.
Earlier: #9. Additional PDP charges may apply with some operators. PDP is an association between the Visited and Home Data network and is used for validation of the Data subscriber. This appears in the bill as charges against 0 Kb usages, which are billable.
Now: NO such terms and conditions
Earlier: #11. Data pool benefits will be applicable on Dive in browsing only.
Now: #10. Data pack pool benefits will be applicable on Dive in browsing also.
But Tata Docomo does not remove the T&C which states about restriction on tethering and also pushes that people should not use these plans on dongle.
These days Tata Docomo goes crazy, especially on the 2G data segment. After following the footsteps of Airtel, Vodafone and Idea, Tata Docomo hiked its 2G pack values several times. Not only that Tata Docomo reset internet connection in every 30-40 minutes i.e. your net connection will be disconneted in every 30-40 minutes.
Kunal April 13, 2013 at 8:42 pm
Same problem from my side too. TATA has gone mad.
I still remember when i use to get speed between 35-42 KB/s and connection is not going to disconnect.
But, now a days i dont get speed like earlier say i get 15-20KB/s thats and very serious disconnection problem. I am not be able to download large files from torrent etc..
Umakant April 13, 2013 at 3:26 pm
I also face the same problem. tata docomo gprs disconnects exactly at 30 minutes. this has been happening since last few months. it is almost impossible to upload or download files that is larger than 3 mb. very frustrating..
Ankit Negi March 23, 2013 at 7:31 pm
Hello,
TATA DOCOMO was one of my favourite network at one time. But now it is the worst one for me . I am from Uttarakhand and TATA DOCOMO stops all its 2G GPRS plans in Uttarakhand. There is no recharge available in shop for 2G GPRS . Online recharge facility also hangs after some steps. And when I try to subscribe GPRS plan through ussr , then it gives an error messege that ” This service is not applicable in you area”..
I am very dissappointment with this step of TATA DOCOMO in my state. No body is giving the reason for this that why TATA DOCOMO stops its 2G GPRS plan in Uttarakhand.
All DOCOMO customers are migrating to BSNL due to this. It really hurts me because I support TATA DOCOMO everywhere and now TATA DOCOMO takes this stupid step.
Please help if somone knows the reason for this and is there any possibility that 2G GPRS plans will be avaible to us again.
Thanks .
Manish Goyal March 23, 2013 at 3:24 pm
tata docomo is showing 222 recharge ad on its website. but when you click on it…it is not available…
what the hell with TD…
Ripudaman Singh April 13, 2013 at 9:34 pm
Same thing happens when one tries to recharge with Rs. 31 rate cutter.
Although this recharge is possible through other online recharge portals.
niraj kaithwas March 4, 2013 at 6:08 pm
im also fed up with thos tata docomo….not docomo neither photon provides me good service dis is freak service…ppls says roght..tata want to reduce his customer…i also hv 30 min disconnect prob in every net plan…im exhaust by compalining to CCE…..
Fuck off…….
Aniket February 24, 2013 at 11:09 pm
Looks like Tata Docomo wants to reduce customers, I will be porting to BSNL thanks n Bye to Tata
Chinmaya February 20, 2013 at 11:51 pm
tatadocomo.com/gprs-edge-faqs.aspx
Check this link. they are saying that 15 GPRS pack gives 20 m.b DaTa benefit and 95 GPRS pack gives 100 m.b DaTa benefit. I think the guy who updated these things was fully loaded.
Chinmaya February 18, 2013 at 2:26 pm
TATA DOCOMO is acting childish. No one of the company is ready to bothering for customers. everyone wants only profit, profit and profit, i am fighting against DOCOMO’s dictatorship attitude since september 2011. Thanks Mr. RDB for publishing this article. I have interacted with Mr. Tarun of TelecomTalk Regarding the 30-40 Minutes disconnection issue some months ago. Also sent you a mail of my conversation with company officials. i have sent too many mails to Trai, DoT, Telecom ministers Mr. Kapil Sibbal and Mr. Milind Deora but no valid response yet from their end. TelecomeTalk must raise it’s voice against these type of monopoly of telecom companies and publish articles about their unlawful acts. Thanks
gaurav February 18, 2013 at 7:53 am
docomo 3g plan now cheaper than airtel voda 2g plan just check docomo website,they are giving double data
Doci February 16, 2013 at 6:55 pm
Docomo is going to lose half of its customers to bsnl n avoid
Say no to docomo yes to aircel
Arijit Banerjee February 16, 2013 at 10:26 am
Tata Docomo becomes bullshit now. Everybody knows their connection gets automatically disconnects every after 30 minute. This policy is now well known to them and the GPRS help desk start telling customers either to bear with it or do port to another network.
Arjun Chandrashekar February 15, 2013 at 5:42 pm
TATA DOCOMO is not a Professionalized Organization
Customer Care Professionals are Not Available Most of The Times
If They Available Then They Will Start to Converse with us in an Absurd and Rude Language.
The Coverage is So Pathetic That We Can’t able to make a call
Thanks for Indian Govt. To Implement the Mobile Number Portability so that I’m dumped this Operator and Ported to Idea Whose Coverage is Best in Karnataka
Ameer February 15, 2013 at 3:16 pm
WTF with docomo, it disconnects for every 30min, i have to re connect, effecting on downloads, Still am able to connect using Micromax 3G dongle, wait n see what will happen..
Imran February 15, 2013 at 12:20 pm
net connection
will be disconneted in every 30-40
minutes in docomo……In smart phone like Android I have to hit ok for all the data cost info by ussd…Especially when I wake up they may be around 15…
Why?
What’s the hidden matter behind this thing?
In what way is it profitable to the operator….!
Coz this is really annoying weird thing from the users point of view….!
RIVU DUTTA Advocate February 15, 2013 at 12:07 pm
Dear friends,
I am using TATA DOCOMO GPRS data pack of 95 with 1GB DATA in Kolkata. I am using the data both on my Samsung Galaxy as well as on my PC using the phone as modem.. So tethering IS VERY MUCH ALLOWED.
Anand ... Nasik February 15, 2013 at 11:57 am
I am from Nasik Maharashtra, recently started using 2G (Rs 155/- for 2 months with 5Gb) previously using 3G unlimited pack (as per TD).
Very pathetic service, network does not get connected, whenever gets connected no or very less speed max 10/12kb/sec, also APN used is TATADOCOMOINTERNETHVC
when made complaint to listen@tata… @ appeletauthority@tata.. came to know that as per company policy they are disconnecting net every 29 mins
request not to use their data service.
Also my experience is that which ever plan I use they disconnect the same from next month. eg Rs 65 for 1GB, Rs 246+4 & now Rs 155 all are discontinued now. Even Rs 250 now not available through online recharge.
Not all plans you are able to do online recharge some specified plans you need to go to retailer.
Summary network is worst then previous time (7/8 months) also packs are not attractive and customer friendly.
RAJESH SINGLA February 15, 2013 at 10:03 am
Tata Docomo network is bad and Internet speed is worst… Kaithal, Haryana mein toh ye connect hi nhi hokar deta… ek site open karne mein 5 se 10 min lag jati hai… so bad 2G internet… finally i port in !DEA…
Saumik February 15, 2013 at 9:26 am
Tethering is very much possible – I use T24 internet (Rs 49 for 1GB) on my 3 connections using WiFi hot spot. Speed is quite good in Pune 2G approx 150 – 160 Kbps which is more than enough for me to browse FB, twitter and also use Gtalk / Skype / Whatsapp chatting utilities.
sarath February 15, 2013 at 7:57 am
why they disconnect data connection every 30min….very annoying……
kingston February 14, 2013 at 10:15 pm
Chennai:
Dear TT fans,
3 days before i recharged my DOCOMO number by RC24 and i got 1400mb data for 7 days (valentine’s day offer). After my 3 days usage i got some experience.
1. Tethering is still possible (i can use my mobile as modem)
2. Speed is in between 12KB/s to 25KB/s (When we use Download manager(DAP) we will get average speed 20KB/s). In peak hours(6PM to 12AM) you should get speed around 14KB/s.
3.The main problem in DOCOMO is every 30 minutes it got disconnected.
4. Second problem is in peak hours we need to try 3 to 4 times to get connection.
From my experience, TATA DOCOMO internet speed is good in Chennai but their internet packs are very expensive.
jeet February 14, 2013 at 9:46 pm
docomo gprs gud sped i am continusly 60-120 kbps,
5 mb download just 1.30 min in 2g
sudharsan February 14, 2013 at 9:13 pm
Docomo has gone very crazy. they will loose data tariff profit soon.
MANJUATH February 14, 2013 at 8:20 pm
I HAVE TATA DOCOMO SIM THAT IS ALWAYS WITHIN 5 MIN DISCONNECT AND ONCE AGAIN WE SHOULD LOGIN THEN IT CONNECT IT VERY BAD INTERNET. COST IS LESS BUT SPEED IS VERY BAD
dskushwaha February 14, 2013 at 8:33 pm
You are paying less but for nothing
deepak b February 14, 2013 at 8:17 pm
docomo cutting connection every 20 25 min. also they dont allow to use data directly when we change the phone. every operator uses tricks to cut our balance n not allowing easy browsing on the plan we purchased.
Jack February 14, 2013 at 4:43 pm
Yes, they do disconnect internet connection after every 40-50 minutes.
What the hell they are thinking guys?
Where should I complaint about this to TRAI?
Saurabh February 14, 2013 at 4:16 pm
Maybe some elements from other operators have joined Tata Docomo to destroy its business as with current plans, Tata Docomo is a complete no no with most irritating thing is auto-disconnection.
Last May in 2012 Gurdeep Singh of Aircel joined Reliance Communications and since that Month the 2G speed in non-3G circle is hovering between 2-5KBps. When contacted Reliance CC, they said that with 2G plans you can get a maximum of 32kbps i.e 4KB. When I asked him to confirm whether its bytes per sec or bits. He replied, its bits per sec. Then I asked him to tell me the port-out even though I already knew it. He politely replied Sir, type PORT space your ten digit mobile number and you’ve to SMS it to 1900. I just hang up after that.
I thought of porting my number to Virgin GSM but when I checked virgin website I found Tata has also started revising packs in some circles. It’s been revised in 2 circles as of now but soon same will be done on other circle webpages. New Virgin packs are copy of Tata Docomo current packs. So, I dropped my plan of porting to Virgin. Same will be done to T24 which is currently offering 6GB in 96.
So only 1 operator left in Haryana offering more than 1GB in upto Rs.100 and that is Videocon which first revised Rs.96 pack from unlimited to 4GB and now its 3GB but I can’t use it as network is too weak at my place.
Currently I’m on Airtel which is offering 1GB 2G data for Rs.49 for 30 days under best offer and using Idea 3G network so that I can get constant 80kbps speed i.e 10KBps. With Airtel’s own network, speed is 512 bytes to 24kbps.
varun sharma February 14, 2013 at 3:22 pm
Tata docomo is the worst network in todays date. NTT docomo please quit india.
varun sharma February 14, 2013 at 3:21 pm
I request to all the users of tata indicom and tata docomo to move to others operators like Aircel, uninor etc using MNP if they want better tariffs,
spiderman February 14, 2013 at 2:43 pm
1 GB 2G data for 95 Rs is not Acceptable whatever !!
mohanraj February 14, 2013 at 2:30 pm
Brother you are use aircel 3G service via sim data card . Rs.198 and one month validity 1Gb 3g data and unlimited 2g data
Jagannath February 14, 2013 at 2:30 pm
Most of the time the Internet does not get connected on TATA Docomo’s High Quality Network………. even if u somehow manage to connect it, the speeds are pathetic or the Internet is unusable. Waste Plans !
#Odisha, Bhubaneswar
anu February 14, 2013 at 2:23 pm
tata docomo ke har plan mai T&C hai even u can also see in unlimited of Rs 850…………they r telling its unlimited but they r restired in mins per number……
anu February 14, 2013 at 2:19 pm
docomo ke har offer mai t&c hai u can also see in his unlimited plan ….in Rs 850……
Ripudaman singh February 14, 2013 at 2:38 pm
Exactly!
I recharged with Rs. 58 Tata 2 Tata minutes pack (which offers 1000 minutes).
But on calling Tata Numbers my balance was being deducted from Main Balance.
Then after a bit of researching I came to know that this pack’s benefits were not Available in my city Agra.. and this condition was not mentioned there on their online recharge page.
Those 1000 minutes are still in my account untouched. :/
If a pack’s benefits are available in few cities within a circle, shouldn’t that recharge denomination be blocked for the customers of those cities where these benefits are not available.
There are many other such packs whose benefits are availabe in few selected cities.
Ameer February 15, 2013 at 3:23 pm
This is really bad, We have the freedom to use the network within the circle, I think all other networks dont have this criteria like the offer not available in this areas, TRAI should wake up,..
sapattu raman February 14, 2013 at 1:36 pm
Docomo is not worth the price. Earlier with disconnection every 41 minutes+ very difficult to log in peak timing was tolerated because they were giving Rs 139-3GB like that.
Now goodbye to Docomo.
Voda prepaid GPRS is the best. But now Rs 98-600mb/Rs 115-800mb. You can use in phone+tether to pc/laptop or Dongle.
I used for six months Rs 450-1 month unlimited pack. Daily 2Gb downloaded.(30-35 kBps)
pavan February 14, 2013 at 12:26 pm
Before talking TATA Docomo, this type of Unethical business already implemented by Vodafone.
You cann’t use data when u connect to PC …At that Time “TT” create awareness and also Vodafone Withdraw the condition..
History Repeats…
Now TATADOCOMO is the follower of Vodafone…
Jyothish February 14, 2013 at 12:06 pm
I’m seriously fed up with tatadocomo. As mentioned, my GPRS gets diconnected every 30 mins! Its too disgusting.(Not to mention poor coverage too)
Tharun George February 14, 2013 at 11:53 am
At last someone at Docomo read their T&C for the first time.