Cheers Mobile Network Outage, Reliance Cuts The Signal For Non Payment

Cheers Mobile Network Outage Reliance Cuts The Signal For Non PaymentNow things are getting clear why Cheers Network is down in Pan India NDTV has reported that due to non payment of charges has made Reliance to disconnect the service of  Cheers Mobile.

We also reported earlier that Cheers Mobile went down in Pan India and customers was in a fix and was wondering why the network is down all though customers was told things would be fine in couple of hours, hours went passed and there is no sign of recovery as per official communication  the company cited it was due to a technical issue .

Back in July 2009 Etisalat DB announced a passive infrastructure sharing agreement with Reliance Communications for the 15 telecom circles, encompassing end to end tower and transmission infrastructure to Reliance Infratel Limited and Reliance Communications Limited, respectively.

Cheers Mobile Timeline :

January 20th :Cheers Mobile Network Goes Down.

January 21st :Cheers Mobile Issues official statement , Stating it was due to technical issue.

January 23rd Reliance Cuts the Signal of Cheers Mobile For Non Payment.

July 2009 :Etisalat DB and Reliance Network Sharing.

This Article Was Written By: Sanjay Bafna

Sanjay Bafna - National Editor (Telecom and Mobile Phone)

Sanjay Bafna is an entrepreneur and National Editor at TelecomTALK covering Mobile Operators, 3G, Broadband, 4G, LTE, Telecom Policies & Regulations and Mobile Phones. He is well known Telecom and Mobile Analyst, Love Tea and Chocolates.

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  • Jay February 21, 2012 10:22 pm, 10:22 PM

    Yup… I too heard so from my fren in Pondicherry… My friends with Vodafone in Pondy were out of reach for 4 days after Thane, and my other friend with Airtel was out of coverage for a week… But BSNL users stayed online all through the days..

    Hats off to BSNL… But I’m in Chennai City & N/W is terrible when I go inside my house.. In my other SIM (aircel) also I get the same signal strength when I’m inside house, but call quality is Good always, but BSNL call clarity is terrible… Complaints went vain… Anyways I’m using it for it’s reliable n/w during travel & good roaming plan..

  • RCOMcare February 13, 2012 1:14 pm, 1:14 PM


    Hi Parag,

    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.



  • parag February 9, 2012 4:35 pm, 4:35 PM

    kab paise doge?
    theek kar do yaar

  • selvam January 29, 2012 10:41 pm, 10:41 PM

    @sachin abt bsnl..u r not in cuddalore when thane hits only bsnl was in on condition man…

  • sumit January 26, 2012 6:21 pm, 6:21 PM

    We have to wait & watch, PICTURE ABHI BAKI HAI MERE DOSTo! ;-) ,,,,,,,

  • sumit January 26, 2012 6:08 pm, 6:08 PM

    still no network….

  • DEBJYOTI ROY January 26, 2012 10:08 am, 10:08 AM

    No cheers for Cheers mobile. :)

  • Raghu January 24, 2012 11:23 pm, 11:23 PM

    yes why TRAI/DOT have got such policies i do not know.they do not comment much on pvt operators but keep pressurizing BSNL/MTNL. what will happen if TRAI/DOT pressurizes pvt operators .

  • sachin January 24, 2012 8:29 pm, 8:29 PM

    dnt worry man u can trust tata more than ur mtnl and bsnl.all the best to tata docomo@Firstonnet

  • Firstonnet January 24, 2012 7:08 pm, 7:08 PM

    I think soon Tata Docomo Mumbai, Videocon Mumbai mobile services going to cut by LOOP mobile if they not submitted their respective charges to LOOP mobile. Very funny to hear but soon it will be going to happen. Trai need to intervene to avoid such kind of cuts which directly affect to innocent subscribers who are recharge on monthly basis to keep the services active.
    Thanks of god MMTNL Mumbai not yet shared any network/RF with any other operator & they are using their own infrastructure all over Mumbai & Delhi. MTNL users all of us are safe.

  • Firstonnet January 24, 2012 7:03 pm, 7:03 PM

    mumBHAI :I am surprised that TRAI has not intervened to provide relief to the affected consumers. Recently when BSNL pulled the plug on certain networks, due to non payment of dues, TRAI had raised objections to BSNL actions.

    Well said with full of truth, TRAI always Try to pressurize only to PSU operator but not even comment against private operators, it’s called currupted policy. Etisalat DB users we are against the RGSM decision. Go & lodge your complaint on PG Portal against RGSM & Etisalat DB for further panalty to both operators. Show them that are currupted not we are….

  • mumBHAI January 24, 2012 6:39 pm, 6:39 PM

    I am surprised that TRAI has not intervened to provide relief to the affected consumers. Recently when BSNL pulled the plug on certain networks, due to non payment of dues, TRAI had raised objections to BSNL actions.

  • Kaushik Roy January 24, 2012 5:47 pm, 5:47 PM

    Use established operators even if tariffs are high

  • PD January 24, 2012 5:27 pm, 5:27 PM

    DB :
    SAD for all the customers who have been SUNK !!
    Hope they can at least… when the network comes up… generate a UPC and port to Docomo / Aircel OR even Airtel / Vodafone / Idea.

    The perpetrators of crime of “leaving the subscribers high and dry” should be booked asked for a compensation pay-back. Also the DOT should specify immediate via-media for secure passage (thru MNP)to alternative preferred carrier.

  • Amit.g January 24, 2012 3:29 pm, 3:29 PM

    great,wat would one do if funds are dried up n nobody is lending money??? cheers is example

  • barun (delhi) January 24, 2012 3:10 pm, 3:10 PM

    yes I from delhi, also facing network down problem..

  • Robert January 24, 2012 3:02 pm, 3:02 PM

    Yes its true that etisalat has plenty of cash reserves with them, but in India they couldn’t pump money because of some FIPB restrictions…maybe this would be the first time etisalat’s plan went awry with the india launch. No one knows what will be the future of this company in India.

  • rahulraj January 24, 2012 1:20 pm, 1:20 PM

    ravi shekhar :
    Stel was down in Bihar in the last week.

    bhai stel 20-25 din se down hai…mera 2nd no. STEL ka hi hai :( (

  • Benny January 24, 2012 11:19 am, 11:19 AM

    Why cant Etisalat pump in money to cheers?
    Etisalat owned by the UAE govt among others has huge cash piles mainly earned through exorbitant ISD tariffs. Millions of people from India, some of them poor labourers, have spent as high as AED 6 (Rs 80) per min for calls to India. Now it is around AED 2.4 (Rs 30) per min. VOIP is banned and so is Skype. So expats are forced to call through Etisalat or Du.
    Now that Du has come in UAE, Etisalat’s profits have drastically fallen.

  • DB January 24, 2012 11:01 am, 11:01 AM

    SAD for all the customers who have been SUNK !!
    Hope they can at least… when the network comes up… generate a UPC and port to Docomo / Aircel OR even Airtel / Vodafone / Idea.

  • Pratul January 24, 2012 10:44 am, 10:44 AM

    Telecom companies like cheers, videocon and loop have licenses and precious spectrum for pan India, but have still not used them. It is high time that DOT and TRAI pull them up and ask for deadline for formal launch and not through network sharing basis with other operators towers and infrastructure. These companies are in the game to rake profit, ultimately they will be eaten up by big brothers like Airtel, Vodafone, Reliance, Idea, TATA & Aircel. They just want to increase their subscriber base so that when they sell out they can bargain a good price for the scarce spectrum and subscriber base.

  • ravi shekhar January 24, 2012 2:20 am, 2:20 AM

    Stel was down in Bihar in the last week.

  • Himangshu January 24, 2012 1:03 am, 1:03 AM

    No, but Stel is tie up wid VodafoneIN in assam circle, and is is running smoothly…

  • vasu January 24, 2012 12:18 am, 12:18 AM

    this the problem with network sharing,if u dont pay they will pull the plug, but why should the customers suffer , i think TRAI should fine both cheers and reliance for this fiasco

  • nantu January 23, 2012 11:58 pm, 11:58 PM

    Same is the case for S Tel in the circles which they are operating Reliance cut the signal for non payment


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