Uninor Messed Up With Address Proof Documents On Their Website

By June 3rd, 2010 AT 1:59 AM

Uninor Messed Up With Address Proof DocumentsUninor the latest entrant in the Indian Telecom space which launched their service yesterday in 5 telecom circles namely Kolkata, West Bengal, Gujarat, Mumbai and Maharashtra & Goa seems that in course of quick launch they actually overlooked something very important that might create confusion getting new customers.

Here’s the lag and this message goes specially to the Uninor guys. Guys if you are checking this out do correct out the mistake as soon as possible.

In the website uninor.com a customer in order to get a new connection can follow the simple steps to get a new uninor SIM card. http://www.uninor.in/GetUninor/Pages/Instructions.aspx – this link helps one to get all the necessary details regarding the verification process of the customer.

The 3 steps defined in the website :

1. Getting Started

2. Verification

3. Submission

In step 2 there a hitch in the line – In case your ID proof does not have your address on it, you’ll need any one of these as your proof of address:Telephone bill (MTNL / BSNL / Vodafone bill – issued in the last two months).

Uninor

Its a strict order from TRAI that except MTNL/BSNL no other bills can be deemed as an address proof. Guess Uninor guys overlooked this but customers be aware that no private operator’s bill can be proved as an address proof document in any case.

I have personally checked the TRAI document which clearly states that only landline bills can be accepted as address proof. Be advised!!

TRAI POI and POA doc for reference Click here

FYI-

Seems Uninor had an impact from this post of ours and now Uninor has correctly abridged its Address proof page. “TelecomTalk will continue to be the most authentic source for everything that’s right and wrong in Indian telecom”


A Happy Geek and a Network Research Engineer with a really cool day job…

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