TRAI Issues Quality of 2G, 3G and 4G Mobile Internet Service Standards

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Now, there seems to be good news for all the 2G, 3G and 4G Mobile Internet users, India’s telecom watchdog Telecom Regulatory Authority of India (TRAI) today issued guidelines on Minimum Quality Benchmark for Mobile Internet services - GPRS, 2G and 3G / EVDO and 4G Data service.

With the new regulation - “Standards of Quality of Service for Mobile Data Services Regulations, 2012” TRAI will monitor Quality of Mobile Internet service on nine parameters, including Minimum Download Speed, Successful Data transmission Download and Upload Attempts, Latency - the amount of time taken by a packet to reach the receiving endpoint after being transmitted from the sending endpoint etc.

The TRAI has also recommended that all Mobile Internet Service providers should activate Mobile Internet (GPRS/3G/4G/CDMA - EVDO) within 3 hours of the customer requesting for it, with a 95% success rate.

TRAI said that presently, there is No Quality of Service Standards for the Mobile Data Services in India. It is necessary to benchmark and monitor the quality of service offered by the service providers of mobile data services with various options open to the implementing agencies so that the interests of consumers are protected. 

TRAI, therefore, decided to benchmark the Quality of Service parameters for mobile data services, so that the interests of consumers are protected. Accordingly, the draft regulations have been prepared by the regulator.

Proposed Quality of Service parameters for Mobile Data services :

All Mobile Internet Service providers have been asked to send /submit  their view or comments on above regulation by 25th July, 2012 and counter comments by 1st August, 2012 to the TRAI.

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