TRAI Issues Quality of 2G, 3G and 4G Mobile Internet Service Standards

Now, there seems to be good news for all the 2G, 3G and 4G Mobile Internet users, India’s telecom watchdog Telecom Regulatory Authority of India (TRAI) today issued guidelines on Minimum Quality Benchmark for Mobile Internet services – GPRS, 2G and 3G / EVDO and 4G Data service.

With the new regulation – “Standards of Quality of Service for Mobile Data Services Regulations, 2012” TRAI will monitor Quality of Mobile Internet service on nine parameters, including Minimum Download Speed, Successful Data transmission Download and Upload Attempts, Latency – the amount of time taken by a packet to reach the receiving endpoint after being transmitted from the sending endpoint etc.

The TRAI has also recommended that all Mobile Internet Service providers should activate Mobile Internet (GPRS/3G/4G/CDMA – EVDO) within 3 hours of the customer requesting for it, with a 95% success rate.

TRAI said that presently, there is No Quality of Service Standards for the Mobile Data Services in India. It is necessary to benchmark and monitor the quality of service offered by the service providers of mobile data services with various options open to the implementing agencies so that the interests of consumers are protected. 

TRAI, therefore, decided to benchmark the Quality of Service parameters for mobile data services, so that the interests of consumers are protected. Accordingly, the draft regulations have been prepared by the regulator.

Proposed Quality of Service parameters for Mobile Data services :

All Mobile Internet Service providers have been asked to send /submit  their view or comments on above regulation by 25th July, 2012 and counter comments by 1st August, 2012 to the TRAI.

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46 Comments on "TRAI Issues Quality of 2G, 3G and 4G Mobile Internet Service Standards"


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raj kumar
December 27, 2013 12:43 pm 12:43 PM

nice sharing . thanks for this list

December 22, 2013 8:30 pm 8:30 PM

When does this come into effect. Its a high time customers get the value for money. We do pay for data packs, it isn’t free for anyone. So why not provide the data for which the customer has paid.
Please let us know when it is implemented.

August 19, 2013 10:26 pm 10:26 PM

I have a postpaid connection of VODAFONE 3G since long time. I have to pay Rs.750/-+ Service Tax per month for 4GB+ unlimited connection and they have told me I can get 3G speed upto 4GB aften then I can get upto 64KBPS but never I have got the optimum speed of 3G and I don’t know what is the meaning of upto 64KBPS. Please inform me what is the minimum speed of 3G, most of the time I have to stop internet access due to speed. Thank you.