What a journey! Its been 760 days with 2.8 million fans in Facebook and some highs and lows throughout the newest and probably the most innovative telecom operator in India turns 2 today.
Yes we are talking about Tata Docomo and its now the Number One Brand community on Facebook in India Happy Birthday to Tata Docomo. Its time to celebrate with some fun, dance and music.
With a grand success in its first year itself it is the only company responsible in changing the total game in the telecom market.The only operator to introduce a Pay Per Second tariff in the telecom market took away the industry with a storm.
Lets rewind and see what came up from Docomo a year back.
Last year it launched a innovative data pack as "Pay Per Site" where you choose the pack for the site you browse the most which became most popular among the students.
Then we saw a lot of innovative VAS services like My song a first kind of service where subscriber can listen to his fav music whenever he makes a outgoing call. With the launch of 3G services where it became the 1st private operator to launch its 3G services in 9 circles. Then came more innovative Vas services like "Name your Tune" where you can set your name as call me tune.
It also reached a milestone of one million customer in Facebook the first telecom to reach this milestone on a social networking site. As on today this is the 2nd most popular brand in india.It also saw some plans which created a buzz in the telecom industry offering all local and std calls @ .30ps/min.
It also launched its first kind of customer service for the busy customer who can't reach customer care due to busy works "Chat Support" and an integrated chat support on Telecomtalk’s own page which also won Gold in India Digital Media Award. Tata docomo was always the most innovative brand which always use do refreshing different from others to keep it simple.
Let it be there tariff voucher or its VAS.Tata docomo is still the brand which is most popular among everyone. To sum up we have seen a really promising customer oriented company. Always keeping things simple and easy. Spreading a hue of freshness and innovative ideas Tata Docomo seems to be going great and yet promises to bring new products and services in near future.
From Telecom Talk We wish Tata Docomo all the very best success in coming years.