December 22nd, 2013 5:16 AM 37 COMMENTS

Vodafone India and Idea Offers Better Friendly Self Care Services Than Airtel (Infographics)

After analyzing IVR services of some leading operators(Airtel, Vodafone), we decided to decode the entire Prepaid self-care services of 3 leading operators Airtel(*121#),Vodafone(*111#) and Idea(*147#). After 52 pain taking hours we came up with this info graphic showing and comparing the entire prepaid self-care services via USSD of these 3 Operators. The main purpose of this info graphic was to show which operator provides all the required info at fingertips... Read More

December 12th, 2013 2:39 PM 34 COMMENTS

Reliance Jio Infocomm Issued 2.2 Crore Numbers for 4G Mobile and Data Services, Number Series Starts from 70

India's Department of Telecom (DoT) has issued 2.2 crore mobile numbers to Pan India BWA 4G spectrum and license holder Reliance Jio Infocomm (RJIL) which paves way for the company to launch its 4G services. Mukesh Ambani led Reliance Jio Infocomm (RJIL) rapidly deploying its infrastructure across 20 cities initially and set to launch its 4G LTE service for mobile customers over LTE enabled smart-phones as well as Only data... Read More

December 5th, 2013 2:49 PM 69 COMMENTS

Why Vodafone’s New Postpaid plans are better than Airtel My plan : Our Analysis

Vodafone IN has launched 5 postpaid plans for Karnataka Circle starting this December 2013 for new and existing customers. These 5 postpaid plans are in price segments of 199(/sec & /min), 299 and 399(/sec & /min) respectively and also come with good monthly benefits. My opinion immediately after analyzing these plans is “These Plans are really created with an intention that a general customer should opt for without a second thought... Read More

December 1st, 2013 1:59 AM 23 COMMENTS

Detailed Analysis on Customer Care IVR of Airtel ( Infographic )

The very first step that any Operator can take care of their customers is by providing a good Customer Care IVR as that is the first point of contact with the operator for any clarifications,Information,issues or requests.The primary objective of an IVR is to provide detailed information while navigating across various legs, some complex customer requirements needs agent assistance and some customer requirements also needs agent to take up a request for the... Read More

November 16th, 2013 8:04 PM 13 COMMENTS

DoT appreciates Airtel’s efforts in restoring networks in Odisha, AP where cyclone Phalin struck

Bharati Airtel's  prompt support during recent cyclone has received commendations from DoT. The Department of Telecommunications (DoT) has appreciated the efforts of Bharti Airtel for enabling speedy restoration of  telecom networks in cyclone ravaged Odisha and Andhra Pradesh. Last month, 'Phailin', a severe cyclonic storm, had struck the states of Odisha and Andhra Pradesh, bringing in its wake torrential rains and wind speeds of over 200 kmph. In a letter to Bharti Enterprises Chairman Sunil... Read More

October 21st, 2013 1:45 PM 3 COMMENTS

Bharti Airtel Selects Vuclip as Strategic Mobile Video Media Partner for Rs.1 Entertainment Store

Vuclip,video and media company today announced its partnership with Bharti Airtel to power the video section of the Re. 1 Entertainment Store. Airtel mobile entertainment store which brings a host of services including music, games, photos and videos, allows Airtel customers across India to enjoy thousands of premium content videos starting at just Re.1 per video. Vuclip is the mobile video media partner responsible for the technology, product, analytics, and... Read More

October 18th, 2013 5:30 PM 26 COMMENTS

Airtel Acquires 100 Percent Stake in Qualcomm Founded WBSPL – 4G Spectrum Holder in Mumbai, Delhi, Kerala and Haryana

India's largest mobile service provider Bharti Airtel today announced that it has acquired 100 per cent stake in Wireless Business Services (WBSPL), a company founded by US chipmaker Qualcomm which holds 4G BWA Spectrum in  Mumbai, Delhi, Haryana and Kerala circle. Earlier Airtel had acquired a 49% stake in WBSPL (Qualcomm Asia Pacific -India)  in May 2012 for USD 165 million.  WBSPL ( Qualcomm)  has emerged as a successful bidder... Read More

October 3rd, 2013 12:16 PM 159 COMMENTS

Bharti Airtel Increases 2G Data Tariff, Now 1GB 2G Data for Rs.155

India's largest mobile service provider, Bharti Airtel, has increased 2G data rates by reducing free 2G Data usage and validity in all popular prepaid data packs, similar to its closest rivals, Vodafone India. Starting from Karnataka circle, Airtel has been cutting down on data freebies to its customers, has increased the price of its 1GB 2G data plan for prepaid users by 25% approx, and Airtel 2G prepaid customers will... Read More

September 27th, 2013 2:38 AM 74 COMMENTS

Analysis on Indian Operators Who Messed Up with Call Management Services

Ever wondered if you are on a call and can check another incoming call in the background, put the present call on hold and answer the call which is waiting in the background, swap the calls, Divert the call to another number or finally join a conference to speak with more than a person at a time? Yes, all this is possible with Call Management Services provided by the Operators.... Read More

September 13th, 2013 3:13 PM 46 COMMENTS

Delhi High Court Dismissed Bharti Airtel’s 3G Intra-Circle Roaming Petition

The Delhi High Court today dismissed a petition filed by Bharti Airtel in the 3G intra-circle Roaming (ICR) matter and refuse to grant further dates to Airtel on 3G Roaming. However HC gives granted it liberty to pursue the matter further with the Telecom Disputes Settlement and Appellate Tribunal (TDSAT). Earlier Airtel's petition was premised on the basis that on the date of the filing, TDSAT was not functioning, leaving... Read More

September 2nd, 2013 1:38 PM 49 COMMENTS

Bharti Airtel in Talks to Acquire Mumbai’s Oldest Loop Mobile

Mumbai's oldest mobile operator Loop Mobile is in talks with Bharti Airtel for possible merger, as Loop's main promotor Dubai based Khaitan Holdings Group looks to exit the telecom sector. Earlier Loop was in talks with Telenor, Aircel and Idea Cellular. Loop Mobile, earlier known as BPL Mobile is serving the metro since 1995 and currently serves nearly 3 million subscribers with 4th spot. Loop generated a gross revenue of... Read More

April 11th, 2013 1:01 PM 73 COMMENTS

Airtel Can’t Add New 3G Customers till Final Order : Supreme Court

The Supreme Court of India today ruled that Bharti Airtel cannot add any new 3G customers via intra-circle roaming pact with   Idea Cellular and Vodafone India, till further notice in circles which airtel did not have 3G spectrum to offer services. The court has allowed Vodafone India and Idea Cellular to be party to the 3G roaming case filed by Bharti Airtel. Supreem Court also said that that existing 3G... Read More

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