In the recently concluded auction, we witnessed the largest sale of spectrum across 4 frequency bands. A total of 8 operators participated in the auction and 7 managed to win some spectrum in some or the other circle. But spectrum crunch is an issue that has been plaguing the Indian telecom industry for years and as Mr. Rahul Khullar, Chairman of TRAI has pointed out that the total available spectrum... Read More
3 telecom operators namely Aircel, Vodafone and PSU BSNL were reported as failing to meet quality of services benchmark set by DOT with regards to call drops as Economic times reported today. The performance on call drop is accessed through quality of service (QoS) parameters like call drop rate/circuit switch voice drop rate for which benchmark is less than or equal to 2 per cent. For worst affected cells having over 3... Read More
Telecom operators like Bharti Airtel, Vodafone India, Idea cellular and Aircel have reportedly sent an application to Telecom regulatory authority of India for reconsidering its proposal to reduce the ceiling tariffs for voice calls and SMS in roaming which are applicable in the absence of any roaming tariff voucher. Earlier we had reported how TRAI had proposed to reduce these tariffs . If the new guidelines are passed outgoing local... Read More
As per the telecom regulator, Telecom Regulatory Authority of India (TRAI), telecom subscribers of Vodafone, Idea Cellular, Tata Teleservices Airtel and BSNL in some circles have reported maximum discrepancies in their phone bills. TRAI's guideline suggests that, not more than 0.1% of the total bills raised by a company in a service area should be disputed. However, 0.18% postpaid customers of Vodafone customers in Andhra Pradesh, 0.33% in Assam and... Read More
The Telecom Regulatory Authority of India (TRAI) has issued a draft "The Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service (Fourth Amendment) Regulations, 2014" for comments from the stakeholders. Through these amendments, the authority proposes to review the framework for financial disincentives for repeated failures to the meet Quality of Service (QoS) benchmarks. “Telecom regulator has issued the Standards of Quality of Service... Read More
The Telecom Regulatory Authority of India (TRAI) regularly conducts customer satisfaction surveys for independent agencies to evaluate customer perception of services being provided by the telecom service providers. The regulator has also collected customers' views to evaluate the effectiveness in implementation of various regulations, directions and orders issued by TRAI in the interest of consumers. These surveys are carried out through face to face and telephonic interviews. A research study was conducted... Read More
The telecom regulator, Telecom Regulatory Authority of India (TRAI) is set to issue a consultation paper on regulating the over-the-top players (OTT) by third week of January, 2015. The telecom regulator is of the view that currently there is no law or framework governing the concept of net neutrality in India and thus there is a need to address this issue. At present, the pricing on the internet is based on... Read More
"Hello, are you there?" We frequently fave call drops and with no standard definition of a dropped call the telecom regulator, Telecom Regulatory Authority of India (TRAI) is likely to issue new regulations and penalties on the same by early 2015. It is reported that there would be higher penalty for telecom operators which are found offering inefficient services leading to call drops. The calls are dropped due to the... Read More
As we know, Government of India had blacklisted telemarketers for making pesky calls implying any person or entity who gets blacklisted will not get telecom connection for a period of two years from the date they were named in the list. The number of complaints for unsolicited commercial communications (UCC) stood at 58,446 in 2014-15 fiscal (upto October 31) or an average 5,845 complaints/month, according to the Department of Telecom... Read More
According to a report by CAG (Comptroller and Auditor General) top 7 telecom operators including Airtel, Vodafone, RCom, and BSNL have a total fine of Rs 2116.95 crores levied for non compliance from their side on subscriber verification rule which is also known as KYC (Know Your Customers). The report further added that “We further noticed that out of Rs 2506.80 crore of penalty levied by the DoT and the... Read More
Indian telecom operators have a wide network of 2G and 3G networks and the wireless data adoption has been multiplying every year. so much so that, 76% of Indian Internet consumers access data through mobile devices. But are consumers happy with the data speeds that they are experiencing? Many people complain about 3G speeds dropping as more and more people start using this service. TRAI has already set QoS for... Read More
India's telecom regulator TRAI released a report on its activities for calendar year 2013 on the new year day to present a synopsis for the benefit of stakeholders (telecom operators) and consumers. We bring out the summary for the benefit for of our readers here. It may be noted that TRAI has jurisdiction over the broadcasting sector in addition to telecommunications. Consumer Interest In the interest of consumers TRAI undertook... Read More
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nice effort like it , i personally always believe if i pay u then u give me service else no…
Issues like these made me switch to Airtel and then Vi lol
Hey is it because of how poor 700mhz 5G is? I got to know that emf laws restricted 5G bts…
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It's good that Jio is loosing.. this is loot in 5G era, it's not like 4G plans can't have 100…
