Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.
It’s been a long time, really very long time we have taken any poll.If you have remembered i started Voice of the customer initiative some time back and the queue is on hold with Idea Cellular pipelined as i thought of having a break for these polls and now i … Read More
T24 is revising its SMS pack. The new plan has been designed with increased message tariff as compared to the existing pack. The rate revision is due to increase in SMS termination charges between all service providers. The price point of the SMS pack remains same as before. However, revised … Read More
After J2ME and Android, MobiKwik’s Mobile Recharge and Bill Pay App is now live on iOS as well and it is available on iTunes. MobiKwik iOS app provides Recharge and Bill payment facilities on the move. All the services like Mobile Recharge (prepaid/postpaid), Data card recharge, DTH Recharge and Bill … Read More
Remember our initiative on Voice of the Customer – Dual Networks ? Now its time for me to announce the results based on the customer feedback we received from readers. Q1. Do you use more than one SIM? The result is almost as expected,85% of users report that they Do … Read More
It is no more a Single SIM era the usage and interest to experience multiple Networks has become the norm of the day considering various factors be it Network,Tariff or privacy issues. Here is an initiative from TT to let the world know what are the primary and secondary Networks … Read More
It’s time to speak out the results of Airtel – Voice of the customer initiative. Stunningly we have received more than 430+ customer feedback submissions which is the highest when compared to other operators till date. The document was flooded with responses as soon as the submission form went live … Read More
Videocon Mobiles Phones, a Videocon Group company, has launched a 7-inch capacitive display tablet, priced at Rs 4,799. The tablet – Videocon VT71 – runs on Android 4.0 (Ice-Cream Sandwich) and comes shipped with a heavy duty 1.2 Ghz processor and 3200 mAh battery. “The VT71 is aimed towards the … Read More
Giny and Jony, India’s leading brand specializing in kids wear has come up with a newly developed touch point for consumers through a specially designed M-App where consumers can not only locate the nearest stores but also access all the offers, schemes and loyalty points while on the go. As … Read More
This is the time for another poll and now it’s the much awaited Operator Airtel’s turn to show us what it’s customers are feeling about it.So, go ahead and take the poll. As always “I request all the Readers to fill the feedback forms of their respective Operators and also encourage … Read More
Its time to speak out the results of Aircel’s Voice of the Customer initiative which i have started a few days back.The readers response is outstanding where more than 200 responses were received within just two days after the submission form went live on TT pages. Coming to the results … Read More
Dear Readers, you might be aware of our Voice of the Customer initiative which i have started few days back with BSNL/MTNL – state owned Operators and have also planned to continue the same with other Operators as well. It’s Aircel’s turn now and for your information there is no priority given … Read More
Few days’ back we have come up with an innovative campaign called Voice of the Customer – BSNL/MTNL and the reader’s response was amazing. Thank you for all your support and valuable time in providing your feedback, comments and suggestions via TT platform. Now it’s time for us to Talk and discuss … Read More
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