Srikapardhi

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Srikapardhi

About the author: Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

Srikapardhi August 2nd, 2013 1:40 AM 22 COMMENTS

Most of the Idea Cellular users like USSD based activations and *147# Self service facility

It’s time to speak out the results of Idea Cellular – Voice of the customer poll.Thanks to all the users who have taken time to share their experiences in the feedback form along with suggestions and complaints with other readers as well. coming to the poll statistics... Q1. What is your connection type with Idea Cellular? As usual Prepaid wins in this section when compared to Post paid. Q2.To Which Telecom Circle you... Read More

Srikapardhi July 17th, 2013 12:00 AM 18 COMMENTS

Voice of the Customer – Idea Cellular

It's been a long time, really very long time we have taken any poll.If you have remembered i started Voice of the customer initiative some time back and the queue is on hold with Idea Cellular pipelined as i thought of having a break for these polls and now i think it's time for polls as the telecom sector is also heated up with Roaming play by all the operators.During... Read More

Srikapardhi March 16th, 2013 1:42 PM 8 COMMENTS

T24 revises SMS pack

T24 is revising its SMS pack. The new plan has been designed with increased message tariff as compared to the existing pack. The rate revision is due to increase in SMS termination charges between all service providers. The price point of the SMS pack remains same as before. However, revised offerings are: The benefit of above recharge is available through SPECIAL Mode only. Read More

Srikapardhi March 13th, 2013 11:22 AM 13 COMMENTS

MobiKwik’s Mobile Recharge and Bill Pay App is now live on iOS

After J2ME and Android, MobiKwik’s Mobile Recharge and Bill Pay App is now live on iOS as well and it is available on iTunes. MobiKwik iOS app provides Recharge and Bill payment facilities on the move. All the services like Mobile Recharge (prepaid/postpaid), Data card recharge, DTH Recharge and Bill Payments like Electricity, Insurance, Landline and Gas are covered. The app works very well on iPhone and iPad, and offers... Read More

Srikapardhi February 17th, 2013 10:32 AM 31 COMMENTS

Voice of the Customer Feedback says 85% of users use more than one SIM

Remember our initiative on Voice of the Customer - Dual Networks ? Now its time for me to announce the results based on the customer feedback we received from readers. Q1. Do you use more than one SIM? The result is almost as expected,85% of users report that they Do use more than one SIM and only 15% use just one SIM. Q2.To which Telecom Circle you belong? Feedback from... Read More

Srikapardhi February 10th, 2013 3:55 PM 34 COMMENTS

Voice of the Customer – Dual Networks

It is no more a Single SIM era the usage and interest to experience multiple Networks has become the norm of the day considering various factors be it Network,Tariff or privacy issues. Here is an initiative from TT to let the world know what are the primary and secondary Networks people use mostly for various reasons when one has to choose between multiple options to get their choice of selection... Read More

Srikapardhi February 5th, 2013 12:28 PM 30 COMMENTS

58% of Airtel users Dislikes Tariff plans and Addons

It's time to speak out the results of Airtel - Voice of the customer initiative. Stunningly we have received more than 430+ customer feedback submissions which is the highest when compared to other operators till date. The document was flooded with responses as soon as the submission form went live on TT pages. coming to the results of Airtel Q1.What is your connection type with Airtel ? Surprisingly there are... Read More

Srikapardhi February 1st, 2013 6:02 PM 11 COMMENTS

Videocon launches 7-inch tablet, priced at Rs 4,799

Videocon Mobiles Phones, a Videocon Group company, has launched a 7-inch capacitive display tablet, priced at Rs 4,799. The tablet - Videocon VT71 – runs on Android 4.0 (Ice-Cream Sandwich) and comes shipped with a heavy duty 1.2 Ghz processor and 3200 mAh battery. “The VT71 is aimed towards the emerging tablet market of the country which is on an unprecedented growth spiral as of today and will become one... Read More

Srikapardhi January 31st, 2013 10:51 AM 0 COMMENTS

Giny and Jony Comforts Customers by Integrating Fashion with Technology

Giny and Jony, India’s leading brand specializing in kids wear has come up with a newly developed touch point for consumers through a specially designed M-App where consumers can not only locate the nearest stores but also access all the offers, schemes and loyalty points while on the go. As being mobile and providing services via Mobile is the latest way to Digitalization, the main focus in providing these services... Read More

Srikapardhi January 30th, 2013 12:22 AM 43 COMMENTS

Voice of the Customer – Airtel

This is the time for another poll and now it's the much awaited Operator Airtel's turn to show us what it's customers are feeling about it.So, go ahead and take the poll. As always "I request all the Readers to fill the feedback forms of their respective Operators and also encourage your family and friends too to fill it up so that every voice can be noted into the document and we... Read More

Srikapardhi January 28th, 2013 1:49 AM 63 COMMENTS

62% of Aircel users from feedback Requires Network Expansion also says rest is good

Its time to speak out the results of Aircel's Voice of the Customer initiative which i have started a few days back.The readers response is outstanding where more than 200 responses were received within just two days after the submission form went live on TT pages. Coming to the results Q1.What is your Connection Type with AIRCEL? 94% of users who gave their feedback use a Pre Paid connection while... Read More

Srikapardhi January 21st, 2013 12:45 PM 22 COMMENTS

Voice of the Customer – Aircel

Dear Readers, you might be aware of our Voice of the Customer initiative which i have started few days back with BSNL/MTNL - state owned Operators and have also planned to continue the same with other Operators as well. It's Aircel's turn now and for your information there is no priority given to any operator and the only thing i'm following is alphabetical order of the Operator Names. So you can expect... Read More