Aadhaar-Based Re-Verification: Telecom Department Orders Telcos to Clearly Specify Last Date in All Communications

India’s telecom department on Monday ordered all Indian telecom service providers to “clearly” convey the last date of linking Aadhaar number with mobile connections for re-verification when they send any such communications, text or voice messages to their respective consumers.


The Supreme Court, in its order dated November 3, had directed that in the messages which are sent by banks or service providers, for linking of Aadhar with Bank accounts or phones should be specifically stated that the last date for linking Aadhaar number for re-verification. The last date for linking bank accounts with Aadhaar is December 31, 2017, while the last date for mobile connections is February 6, 2018.

“Accordingly, the undersigned has been directed to convey that the above directions of Hon’ble Supreme Court are to be compiled to avoid any contempt and, therefore, any communications/voice messages/SMS, which are to be sent by the Licensees to their mobile subscribers regarding re-verification of mobile connections through Aadhaar based. E-KYC process shall contain the last date for re-verification… these directions shall be complied with immediate effect and a compliance,” a notice by the telecom department said on Monday.

The government had previously asked Indian telecom service providers to enable a re-verification scheme using the One Time Password (OTP) for authentication of existing mobile users, in a move aimed at simplifying the Aadhaar-based verification for customers, especially senior citizens with disabilities, among others.

The government had then also asked these telcos to enable IRIS based authentication re-verification, given that some senior citizens would not be able to complete fingerprint verification due to poor fingerprint quality, disability or old age.

According to media reports, over 50 crore mobile numbers are already registered in Aadhaar database, and the OTP can be leveraged for re-verification in all of these cases.

Last week, the Supreme Court had pulled up banks and telecom service providers for creating panic by sending customers messages that their accounts will be deactivated if they are not linked to Aadhaar. A Constitution bench is yet to decide on the validity of the 12-digit identity number, according to reports.

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25 Comments on "Aadhaar-Based Re-Verification: Telecom Department Orders Telcos to Clearly Specify Last Date in All Communications"


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Kirti Khurana
November 14, 2017 2:59 pm 2:59 PM

60% mobile mobile numbers have already been linked with Aadhaar untill our govt. or court decided it’d be too late for a judgment, all the numbers would have been linked with Aadhaar by then

Swami Aniruddha
November 14, 2017 12:04 pm 12:04 PM
Yesterday I visited my Central Delhi Karol Bagh MTNL Sanchar Haat to E-Verify /link my Dolphin GSM Primary No via Aadhaar ! The staff said they had not received any Information from High end or the process to be followed nor any Authentication Equipment ! They were under the idea that Aadhaar Re-Verification of Mobile No’s was only for Private Wireless Providers/Users & not for Govt service providers/users without knowing that BSNL has placed Aadhaar Authentication machines in their offices & is Authenticating Aadhaar even in the Himalayas for new GSM prepaid connection ! But they gave one suggestion that… Read more »
November 14, 2017 7:55 pm 7:55 PM

MTNL delhi mobile network is pathetic. Most of the time phone will remain out of coverage.

November 14, 2017 4:34 pm 4:34 PM

Same happened with me in BSNL office in munger Bihar. They asked me to verify at any local store.

Kirti Khurana
November 14, 2017 2:52 pm 2:52 PM

Haha Swami ji, they are just enjoying their job that has got nothing to do in first place…taken for granted…
Here in Janakpuri exchange they’ve no idea about new FRC 141 launched two months ago. They said MTNL launched it but we did not get it yet 🙂 🙂

Swami Aniruddha
November 14, 2017 5:30 pm 5:30 PM
KK,Most Mobile recharge vendors have stopped stocking on MTNL Dolphin recharges due to wafer thin margin with rules terms conditions like our GST ! Sanchar Haat (SH) only sells Rs 127 SIM & not Rs 25 SIM when Jio Airtel Vodafone SIM is Free ! In SH’s staff handset there is no mobile connectivity most of the time to do recharges inside X Change with tower on their Roof ! For those of who have a prepaid Dolphin Connection in my Circle I’m the one doing the Recharge for them via PC MTNL Recharge Site or PayTM ; Their Staff… Read more »
Kirti Khurana
November 14, 2017 11:07 pm 11:07 PM

haha but still you’re lucky to latch on their H+ network.
though i have an old MTNL number which is still on 1Rs. per minute base plan, how about that?

SS(Shivang Singh)
November 14, 2017 11:29 am 11:29 AM

Anyone has any idea about how to deactivate unused Jio connections? My older Jio number from Dec-Jan still shows in accounts to link via my Aadhaar. Blocked the SIM stating it lost, waited for months, still no avail. Mailed to Jio care and they say that the mobile number will automatically be deactivated once validity expires. What validity? The number is long dead for approx 10 months.

Its really a pain to terminate prepaid numbers, there is no proper mechanism for it.

November 15, 2017 1:08 am 1:08 AM

Port to airtel/voda/idea postpaid minimum plan. After 2/3 days of activation call cc & terminate the number. Simple. I had to do it that way after struggling in this same way for months.

November 14, 2017 7:58 pm 7:58 PM

They are not deactivating old numbers. Best option is to port out to other operators without aadhar KYC and wait till auto deactivation.

Sanjay Prasad
November 14, 2017 5:12 pm 5:12 PM

What is the problem if they don’t deactivate the number.? One can simply ignore it.

SS(Shivang Singh)
November 14, 2017 8:13 pm 8:13 PM

Nope, i am an telecom enthusiast and you must be well aware that number of connections per subscriber are limited. Its a concern.

November 14, 2017 3:38 pm 3:38 PM

How did you check the connections linked to your Aadhaar?

November 14, 2017 6:55 pm 6:55 PM

JIO provides that information, but only for JIO numbers attached to particular aadhar Number. U can check on MYJIO app.

SS(Shivang Singh)
November 14, 2017 6:37 pm 6:37 PM

My Jio would only show number of Jio connections linked to your Aadhaar.

If you want that info, open MyJio

My Profile–>Settings–>Manage accounts–> Link a new account

November 15, 2017 12:32 pm 12:32 PM

Thanks, mate 🙂

Kirti Khurana
November 14, 2017 2:55 pm 2:55 PM

Can’t help bro, this is how Jio shows their user base 130+ million.
I got a spare Jio test sim about 2 Years ago they didn’t have ekyc back then, now i got it deactivated but it still on my name, they aren’t recycling their numbers.

November 14, 2017 9:59 pm 9:59 PM

Yes. This is the true status of their database. Otherwise, who would subscribe or continue to recharge given their pathetic service ?

November 14, 2017 1:18 pm 1:18 PM

ha ha..just had a cha with jio over this.same case.even escalated via pgportal..planning to file an RTI to TRAI or DOT to find out the process for cancellation othr than the govt mandated 90 days or the validity thng jios saying.There shud be something.

November 16, 2017 12:56 pm 12:56 PM

That should be great.., I also would like to know the Mobile no calcellation procedure.., Pls do keep updated on this