Vodafone India

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Global: Vodafone UK introduces Outlet to sell refurbished smartphones

Vodafone has introduced an online store for its UK customers, where the customers can sell their barely-used phones and tablets to the network within the first 14 days of purchase. Dubbed as Vodafone Outlet, this allows the customers to check if the phone suits their requisites and return, if not. The hefty discounts make this resale offer attractive. The second-hand smartphones are checked for their reliability. “They go through a… Read More

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Vodafone claims to have the largest 3G network in UP East circle

Recently we reported how Vodafone has been investing in strengthening its network in some circles, just last month it declared that it had increased the network footprint in new areas of Arunachal Pradesh and strengthened its network in Mumbai. Now Vodafone claims that it has the largest 3G network in UP East circle and delivers superior experience to its subscribers in the circle. Vodafone India, has invested over INR 480… Read More

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Vodafone set to encash IPL fever with ‘Speed is Good’ ad campaign

Vodafone India has launched its new campaign for the Indian Premier League (IPL) Season 8, highlighting the network’s 3G data network capabilities. With the proposition of ‘Speed is good’, the campaign comprises a series of television commercials that Vodafone will air during the seven-week long tournament. The campaign is made up of short and memorable stories, where Vodafone customers use their fast 3G network to bring a smile to someone’s… Read More

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Global: Vodafone UK to offer 4G by default, ditches 3G-only contracts

Vodafone UK is the latest to enter the 4G buzz by including 4G to all pay-monthly handset contracts. The service provider has also refreshed its postpaid tariffs. Besides, the operator has ditched its 3G-only contracts. According to the new revisions, the entry level Standard Bundle packs come with 500MB or 1GB of data along with different bundles of voice and texts. The medium-priced Red Bundle packs offer unlimited voice and… Read More

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Vodafone strengthens network and transforms retail for enhanced customer experience in Mumbai

Following a ‘Customer First’ approach, Vodafone India, has invested over INR 1000 crores on ramping up network and distribution and retail presence in Mumbai circle over the past 12 months (April 2014-March 2015). Already the preferred mobile services provider in terms of Subscriber base, Revenue Market Share and Retail touch points, Vodafone has been focusing on closer engagement and enhancing customer experience in an endeavour to be future ready. Pursuing… Read More

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Vodafone expands footprint in Arunachal Pradesh to two new districts

Vodafone the second largest operator by subscriber base has announced today that it has extended its services to two new districts in Arunachal Pradesh, bringing its total of serviced districts to 11 out of the total 18 districts of the state. “Vodafone India, one of India’s leading telecom service providers, has announced the launch of its network in Daporijo in Upper Subansiri District, and Aalong and Basar in West Siang… Read More

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Vodafone asks for more time to stop using 111 as customer care number

Telecom regulatory authority of India had asked Vodafone to stop using the 111 number for its customer care services. TRAI had notified Vodafone on 2nd March and asked it to file the compliance report by 10th March. Vodafone had responded saying they had been using the number for customer service since years and now couldn’t suddenly stop using it in a span of 10 to 12 days citing the inconvenience… Read More

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Vodafone IN revamps it’s MyAccount Portal, enriching customer experience

We have been emphasizing on the importance of customer experience via various forms be it website, self care or an over all experience really from a long time. Looks like Vodafone IN is trying to provide an all new customer experience through its online platforms via its Website and Self care portal. Vodafone India revamped its  My Account Portal with an all new look and experience making it more attractive… Read More

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Vodafone to launch international standard stores in India

Vodafone is looking to revamp its customer experience in India. Vodafone is in a foray for modernising its offerings to International standards by adding a touch of convenience for its customers. Earlier we shared with you how Vodafone had become the first operator to start paperless activation for new connections on the basis of Aadhar card and now they are looking to upgrade Vodafone galleries and mini stores across the… Read More

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Vodafone India Launches India’s first paperless activation process in Kolkata

Vodafone India, today announced that it has become the first operator in Kolkata to pilot launch the Aadhaar based e-KYC solution. e-KYC solution is an instant, secure and green mobile subscriber verification project, where a customer’s Aadhaar card and fingerprints is adequate for both validating and activating new prepaid and postpaid connections. This paperless activation process as per Department of Telecom (DoT)’s directive has the following five simple steps:- 1.… Read More

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TRAI directs Vodafone to stop using 111 number

The telecom regulator has issued an order directing Vodafone to stop using 111 number on its network. As per TRAI, Vodafone has violated national numbering plan which prohibits uses of numbers from 100-115 for operator services. DOT issued the national numbering plan in 2003 and kept numbers from 111-115 as spare for future use. While numbers like ‘100’, ‘101’ and ‘102’ for Police, Fire and Ambulance services respectively. As per TRAI, Vodafone has used… Read More

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Supreme court to hear Vodafone’s plea against reduced interconnection charges today

Vodafone India has challenged the Telecom regulatory authority of India’s decision to lower the interconnection charges that the calling operator pays to the operator on whose network the call terminates. Vodafone has stated that the TRAI has taken a hasty decision in reducing the charges and that cases pertaining to this topic are already pending hearing in court and until those are cleared this move cannot be passed. The TRAI… Read More

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Vodafone to offer Unlimited calls at Rs. 99 for Prepaid customers

Vodafone India, has launched a special offer exclusively for prepaid customers in Tamil Nadu circle. A Recharge for Rs 99, facilitates unlimited Vodafone to Vodafone calls for a period of 28 days. To Avail this offer, customer needs to dial *121#. Vodafone’s 121 offers include the following value propositions for customers to benefit from: Extra talk time Exclusive STD offers Exclusive internet offers Internet + Voice + SMS offers Extending… Read More

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