Update: Airtel’s services disrupted in Hyderabad : Report

By January 24th, 2015 AT 1:30 PM

airtel-logoAirtel, the country’s largest private operator has been in the middle of quite a lot of controversy since it announced it plans on charging for VoIP services. But it took back the move after that and resumed providing regular services after that. Now the company has been struck by a systemic failure of its network in Hyderabad and, as a result, its cellular services have not been available since 6 a.m. today.

At the time of writing this news, the same situation persisted. Initial enquiries into the issue revealed that the company was undertaking system integration and network upgradation on cell sites ahead of announcing its 4G services rollout reports The Hindu.

The issue that has come up is rare and as per the industry experts, Airtel’s network will be up and running pretty soon. But some of the questions, that such disruptions raise, are that will the consumers be charged for this time period too (many users buy daily specific plans)? It surely does raise the question that why should a person pay if he/she didn’t get the service they were paying for.

Update : “A technical downtime has affected our network in certain regions of Hyderabad city resulting in partial disruption of services. During this period our customers had limited access to mobile services in parts of the city. The network has been restored and is fully operational now. We deeply regret the inconvenience caused to our valued customers”. Airtel Spokesperson

Notify of
oldest most voted
Inline Feedbacks
View all comments

Recent Posts

Indians Ready to Pay 50% More for 5G Plans With Bundled Benefits

5G has been the most awaited feature for consumers, promising to change the way one uses his/her phone due to...

SITI Broadband 30 Mbps Plan Fares Well Against JioFiber, BSNL

SITI Broadband is a broadband service offered by the SITI Networks group. It is one of the major internet service...

Apple iPad Pro 12.9-inch Benchmarks Showcase True Power of M1 Chip

Apple has been working to update its lineup with the M1 chip, starting to move away from Intel with the...