Analysis

TelecomTALK Effect: Major Relief for BSNL Night Unlimited Broadband Customers

The past three months were worrisome for a large number of BSNL customers who were on night unlimited plans. We had first reported (in June 2014) about a possible drastic plan change that would take away the night unlimited part from the price plan i.e., customers would be charged for night usage albeit at a lesser rate. However, several BSNL circles / telecom districts failed to intimate customers on time

Is BSNL’s Broadband Strategy Hurting its own Growth and Driving Customers Away?

Since mid-July we have witnessed uproar at TelecomTALK against BSNL's move of unilaterally changing tariffs for night unlimited plans. Several BSNL night unlimited broadband plan customers received huge bills for the month of July. Those who normally pay less than Rs. 1000 were served bills several times higher, like Rs. 25,000. No one left any stone unturned in trying to convince BSNL about the latter's unjustified move and requested to

Airtel Causes Major Confusion Amongst users, this time saying ICRA 3G withdrawn!

Over last weekend several TelecomTALK readers alerted us about an SMS from Airtel that stated 3G on roaming in ICR circles would be charged at 0.5p/10 KB. This means an Airtel user with 3G pack activated in any of the Airtel's 3G circles would have to pay for 3G usage if roaming in circles where Airtel 3G is available through ICRA. Even Airtel's website stated the same. As this seemed

Vodafone beats Airtel, Aircel and BSNL in 3G Benchmarking – Chennai

Marketing teams of Operators claim different exceptional Data speeds and advertise the technology in a way far beyond the practical usage scenarios. Considering the Data growth/statistical figures and Data hunger smartphones, we at Telecom Talk have taken an initiative to check the Quality of 3G Data services provided by operators in real usage scenarios and we name it instant 3G check where speed tests are performed on smartphone with no

Mobile Data Consumption witnesses a Staggering increase of nearly 500% in India

The number of Smartphones is rapidly multiplying and this is translating into a large number of Mobile internet users. A couple of years ago it was not essential for a Smartphone owner to have an active internet connection due to the fact that there was dearth of applications like Whatsapp which needs internet connectivity on the real-time basis. It was recently recorded that mobile data now contributes to a whopping

In-depth analysis: Vodafone Self-Care App excels over Airtel, BSNL & Reliance

Smartphones with applications are the new ways to reach out to people and provide services to customers. Mobile Operators are no way an exception from them. Be it Mobile compatible web based applications or platform specific applications, Operators have a way they can reach customers with the growing technology. The increasing number of Android Smartphone users paved a way very easily to target customers via applications which will make considerable