Trai Orders Telcos to Control Pesky Messages on Investments

By August 10th, 2017 AT 9:49 PM

The Telecom Regulatory Authority of India (TRAI) today issued a direction to all telecom service providers to take steps for controlling bulk messages relating to investment in the securities market. The regulator is acting on the concerns expressed by Security and Exchange Board of India (SEBI) relating to misleading unsolicited bulk SMSs to investors in securities market by unauthorized persons.

nubia-n2-13

The regulator has asked telcos to ensure that SMSs relating to investment advice/stock tips only from SEBI registered investment advisers, stock brokers, sub brokers, portfolio managers and merchant bankers should be sent or allowed to be sent through registered Telemarketers. “Messages from SEBI registered investment advisers shall only be sent as transactional message either directly or through a registered Telemarketer. Such messages shall not be sent or allowed to be sent as promotional messages,” it added.

The Trai has also asked telcos to make necessary arrangements to filter and block the SMSs sent by Telemarketers using bulk SMS channel containing certain key words relating to securities, such as buy, Sell, Hold, Accumulate, Target followed by Scrip code/ Scrip name provided by any recognized stock exchange.

“SMSs relating to investment advice sent by subscribers not registered with TRAI as a Telemarketer shall also be filtered and blocked using these key words through the signature solution already implemented by service providers,” the regulator said in its direction to telcos.

It further added that documents relating to the identity of the sender should be kept for a period of one year and should also be made available, upon request, to the authority or its authorized agency.

The SEBI had brought to the notice of the regulator that as per their regulations only SEBI registered investment advisors such as brokers, sub-brokers, portfolio managers and merchant bankers are allowed to provide investment advice to investors in stocks and shares. “However, some unscrupulous persons or entities, masquerading as SEBI registered investment adviser, are sending bulk SMS relating to investment advice or tips to telecom users for financial gains by manipulating the security market,” the Trai said in a statement.

Lack of reliable information on the identity of miscreants and the senders of such SMS creates insurmountable roadblocks for SEBI in taking necessary enforcement action against them, according to the regulator.

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

guest
3 Comments
newest
oldest most voted
Inline Feedbacks
View all comments
Poltu

Very Very Good and fair Step

Alex

This is a very serious issue. If you are investing in market and had applied to IPO your info is leaked by these guys. They will then start sending SMS pretending to be HDFC securities and other popular brokers for buying penny stock worth nothing.

I have filled at least 15 complaints with TRAI and SEBI. Finally some action.

Recent Posts

WhatsApp Future Update to Include Chat Sync Across Multiple Platforms

WhatsApp is easily one of the biggest social media platforms in the world. It has more than billion active monthly...

Airtel BlueJeans Video Conferencing App: Features We Like

The video conferencing apps have taken the spotlight in India and in many other countries across the world due to...

Top Video Conferencing App Solutions for India in 2020

Video conferencing has become the backbone of nearly every industry for conducting meetings, seminars or classes. Since the government announced...