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Co-Founders, Zithara.ai
Transforming Indian Offline Retail and Customer Engagement Using AI
Reliance Jio is now said to be charging Rs 1,000 as installation charges from customers who’re picking up a new GigaFiber connection. At the Reliance Industries 42nd Annual General Meeting, Mukesh Ambani is expected to announce the public rollout of GigaFiber FTTH services. But before the event, Reliance Jio seems to have made some changes to its Preview Offer which may be available for consumers even after the public rollout. According to several customers in cities like Hyderabad, Chennai, Bengaluru, and so on, Reliance Jio has started charging Rs 1,000 installation charges from the customers. Earlier, there used to be no installation charges and the entire amount which the ISP collects from the users will fall under the refundable policy of the company, but that’s not the scenario anymore, as per this latest update.
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Jio GigaFiber Installation Charges Introduced: Everything You Need to Know
According to the information we have, Reliance Jio is dividing the amount which it collects from the users into two parts- installation charges and refundable amount. Here’s how this scheme works: Right now, Reliance Jio is providing two plans to the customers- one is the newly introduced Rs 2,500 one and the other one is the older Rs 4,500 plan. In the past, Jio used to collect Rs 2,500 and Rs 4,500 refundable amount from the customers, respectively. And it continues to collect the same amount, but Rs 1,000 will fall under installation charges and it won’t fall under the company’s refundable amount policy.
Assume, if a customer opts for the Rs 2,500 Jio GigaFiber plan, then it will be divided into two parts- Rs 1,500 refundable amount and Rs 1,000 installation charges. So if a customer plans to discontinue Jio GigaFiber services, the company will provide Rs 1,500 refund amount only and not the earlier Rs 2,500 amount. The same case applies to the Rs 4,500 plan as well as the refund amount will be Rs 3,500 and the rest Rs 1,000 will fall under installation charges.
