Trai Sends Directions to Five MSOs for Violating Customer Service Norms
In its latest move to ensure proper customer service and stringent compliance with the new regulatory framework, the Telecom Regulatory Authority of India (Trai) has brought five Multi System Operators (MSOs) from West Bengal under the crosshair. Trai has been lately sending out notices to the DTH operators, cable TV services providers and now MSOs for non-compliance with the new rules of the TV and broadcasting industry. The regulator has... Read More