TRAI call drop

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TRAI call drop

Krishna Mukherjee December 15th, 2015 4:06 PM 6 COMMENTS

Telcos should pay price for any deficiency in services: Arvind Kumar, Advisor, TRAI

The Telecom Regulatory Authority of India (TRAI) will soon file its reply on a plea challenging its regulation of compensating consumers for call drops. “We will defend the order in the interest of the consumers...if there is any deficiency in service, the telcos are liable to pay compensation for that,” said Arvind Kumar, Advisor (Network, Spectrum , license), TRAI. The Delhi High Court has issued a notice to the regulator... Read More

Krishna Mukherjee November 13th, 2015 8:01 PM 22 COMMENTS

Trai rubbishes telcos’ claims on call drop compensation order, says financial implications even less than Rs 200 cr per quarter

Rubbishing telecom operators’ claims that call drop compensation to subscribers will lead to a revenue loss of Rs 54,000 crore per year, telecom regulator Trai has said that such figures are exaggerated and financial implications would be even less than Rs 200 crore per quarter. "It is observed that the total financial implications on telecom service providers (TSPs) is likely to be not more than Rs 200 crore per quarter,... Read More

Esmail November 6th, 2015 2:38 AM 14 COMMENTS

Penalty for call drops to be implemented as per schedule: Telecom Minister

India’s telecom minister Ravi Shankar Prasad today reiterated that penalty for call drops announced by the country’s telecom regulator, TRAI, will be implemented as per schedule. Prasad said that customer interest is more important for the government. “There is no question of going back on the proposal to penalise telecom companies for call drops," he said. The Telecom Regulatory Authority of India (Trai) last month said that the Indian telcos... Read More

Esmail September 3rd, 2015 6:30 AM 3 COMMENTS

TRAI asks telcos to provide details about compensation provided to subscribers facing call drops across India

The government is taking proactive steps to ensure that the menace of call drops is remedied at the earliest. Prime minister Narendra Modi has expressed concern over the growing rate of call drops in India. DOT has instructed TRAI to collect data from telecom service providers regarding the statistics of call drops faced by subscribers on their network and steps taken by the operators to compensate the subscribers for the... Read More

Chethan S December 25th, 2014 5:23 PM 3 COMMENTS

TRAI to notify new norms on call drops by next year, will it make any difference ?

"Hello, are you there?" We frequently fave call drops and with no standard definition of a dropped call the telecom regulator, Telecom Regulatory Authority of India (TRAI) is likely to issue new regulations and penalties on the same by early 2015. It is reported that there would be higher penalty for telecom operators which are found offering inefficient services leading to call drops. The calls are dropped due to the... Read More