December 15th, 2014 7:59 PM 8 COMMENTS

Airtel introduces Poke Call : Enables customers to request a missed call when balance is less than Re. 1

After the "Call me back SMS", Airtel has introduced another service Poke Call. So if your balance is below Re 1, you can request a missed call. This will be especially helpful for users caught in an emergency situation and their balance is below Re1. Dear readers, do let us know your opinion on this service from Airtel. Is this service really helpful in case of emergency when balance is... Read More

November 25th, 2014 4:01 PM 11 COMMENTS

TRAI to examine Airtel and Uninor’s deal with Facebook and WhatsApp

According to some reports Telecom Regulatory Authority of India is looking at examining Airtel's special deal with social media giants-Facebook and WhatsApp. The authority will examine Airtel’s data packages offering access to Facebook and WhatsApp to determine whether they amount to “preferential access” for such services. The offers being examined include Airtel's 5 bundle of 15 MB data for five days and the seven-day access package that costs a customer... Read More

November 13th, 2014 5:16 PM 6 COMMENTS

Airtel to enhance its 3G network in Mumbai, West Bengal and Bihar, Using radio access network advanced platform

Airtel will enhance its 3G network in the Mumbai, West Bengal and Bihar telecom circles using Nokia’s latest Single RAN (radio access network) Advanced platform.  The deal includes an India-first dual band, dual carrier 3G network implementation, refarming 900 MHz to complement Mumbai’s existing 3G network on 2100 MHz. This will enable higher throughput and thus improved 3G services. Under the contract, Nokia... Read More

October 17th, 2014 2:06 PM 4 COMMENTS

Airtel partners with E-commerce portals to promote Airtel Money aggressively

It appears that Airtel has partnered with E-Commerce sites to promote Airtel Money, its mobile wallet service. The complete list of E-Commerce sites and services it now supports can be found here. Airtel has also started aggressively promoting Airtel Money by informing its subscribers about various discounts it offers on partner sites if one uses Airtel Money as their mode of payment. It isn't surprising that Airtel is pushing Airtel... Read More

September 30th, 2014 12:15 PM 68 COMMENTS

Airtel – Loop Mobile Deal Hampered by DoT, What it means to Loop Customers ?

The Department of Telecom (DoT) could hamper the Airtel-Loop merger after all, as it will soon start sending out notices to Loop Mobile's subscribers to switch to another operator before the company's permit expires in November. Bharti Airtel and Loop Mobile had signed a definitive agreement in June 2014, where Airtel would acquire Loop Mobile's subscribers and assets for a rumoured Rs 700 crore price tag. However, the government fears... Read More

September 26th, 2014 12:13 PM 54 COMMENTS

Airtel customers feel cheated with misleading 3G recharge benefit on its official portal

As a general practice users usually believe the information provided on official website regarding the offers and benefits obtained on different recharges and blindly recharge without thinking twice. But in a distrustful incident, we have received woes from customers and have also experienced it ourselves that Airtel’ s official portal Airtellive.com have misleading information regarding recharge benefits which differs from what users get after recharge. In a similar case reported,... Read More

September 21st, 2014 12:48 PM 33 COMMENTS

Airtel Now Offering upto Rs.50 advance balance loan

Operators generally take less risk while giving advance balance loans or data balance credits to users. It is in a general practice that very less talk balance or Data balance will be given as advance loan to users based on their age on network and usage patterns while the same will be recovered from them in their next recharge along with considerable charges incurred to provide service on emergency. Reliance has... Read More

August 12th, 2014 12:25 AM 24 COMMENTS

In-depth analysis: Vodafone Self-Care App excels over Airtel, BSNL & Reliance

Smartphones with applications are the new ways to reach out to people and provide services to customers. Mobile Operators are no way an exception from them. Be it Mobile compatible web based applications or platform specific applications, Operators have a way they can reach customers with the growing technology. The increasing number of Android Smartphone users paved a way very easily to target customers via applications which will make considerable... Read More

July 31st, 2014 1:04 PM 37 COMMENTS

Are Indian Mobile Operators running in a Cartel Mode?

Since I have been traveling for a month now, it's fun to notice what operators have to offer in different regions. Specifically, what I have noticed is there's little or no differentiation when it comes to tariffs offered by different operators for services like SMS, voice calls or data. It almost makes me want to question whether these top private operators are running a cartel. For the uninitiated, a cartel is... Read More

June 18th, 2014 4:52 PM 87 COMMENTS

EXCLUSIVE: Airtel will soon start 24×7 online chat based customer support service

Airtel will soon start 24x7 online chat based customer support service. This service will be available on Airtel's official website and is termed as 'Airtel India WebChat'. We've previously reported how important customer support is for any company. Airtel started social media as a customer support channel. But any wrong move or mistake from social media managers could hurt the company's image. This is because the transparency of social media channel.... Read More

May 13th, 2014 8:43 AM 131 COMMENTS

Airtel finally launches dedicated WhatsApp data plans starting at Rs 36 for 200MB per month

So instead of fighting over bandwidth issues with IM apps, it looks like Airtel has done what we've suggested last month. Airtel has finally launched dedicated WhatsApp data plans for its 2G and 3G users. Airtel is offering 200 MB of WhatsApp usage for one month starting from Rs 36 which varies according to circles. WhatsApp data plan can be activated by messaging 'WhatsApp' to 121. The WhatsApp plan is priced... Read More

May 2nd, 2014 11:47 AM 0 COMMENTS

Telecom Operators Web Based Self Care Services, What they offers to users : Our Analysis

After Network/Affordable packs, Mobile users generally look for Quality and Information on Services via Self care Options which helps users to get control (Why we need control or information is left to individual opinions) over their account at their finger tips instead of calling CC, visiting Relationship centers and spending some time. Operators started to provide various Mobile Apps, SMS Short Codes, USSD Options and Web Self Care Options to... Read More

Recent Comments

rahul_yadav :

They always copy Airtel still it decent DATA Cap for 4G phone. Also not everyone capable of given total unlimited…

Vi Unlimited 4G Data Plans a Good Counter to Jio…

rahul_yadav :

Some people see Unlimited Mobile Data as a replacement of Broadband Fiber Connection. I think 300GB is pretty much sufficient…

Vi Unlimited 4G Data Plans a Good Counter to Jio…

Faraz :

Has anyone used more than 300 GB in Jio to know if that is also restricted after 300 GB or…

Vi Unlimited 4G Data Plans a Good Counter to Jio…

Habib :

The phone only configured for 4g&5G.This is why BSNL did not show 2g&3g network .l live in Bangladesh,in the Assam…

Echelon Edge, BSNL Collab to Deploy 5G Captive Network in…

Load More
Enable Notifications OK No thanks