Digital transformation projects need to engage workforce, customers and partners to succeed: Avaya
For any organization to undergo digital transformation (DX), it has to be embraced at all levels of the organization, according to the business communications software provider Avaya. The organizations have to ensure that the DX projects are supported by its workforce and they are capable of handling the projects. They should undergo the training and technology to implement them. Also, the clients should enjoy some differentiated experiences from the DX... Read More