The Nigerian Communications Commission (NCC) has approved tariff adjustments for telecommunications operators, capping increases at a maximum of 50 percent. This move comes in response to rising operational costs and is significantly lower than the over 100 percent increase requested by some operators.
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Caps Tariff Increases at 50 Percent
As previously reported, Nigerian Telecom operators had requested a 100 percent tariff hike. However, the NCC announced on Monday, January 20, 2025, that it reached its decision taking into account ongoing industry reforms that will positively influence sustainability.
The adjustments, adhere to the NCC's 2013 Cost Study and the 2024 Guidance on Tariff Simplification. Each request will be reviewed individually to ensure compliance and fairness, according to the regulator. Tariffs have remained unchanged since 2013, despite escalating costs, prompting the NCC to act to sustain the sector.
Why the Adjustment?
The decision aims to bridge the gap between static tariffs and increasing operational expenses while maintaining service quality. The NCC expects the changes to drive continued investments in infrastructure and innovation, ultimately benefiting consumers through improved network quality, better coverage, and enhanced customer support.
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Consumer and Industry Impact
The NCC said it conducted extensive consultations with stakeholders before approving the adjustments. It emphasised transparency, requiring operators to educate consumers about new rates and demonstrate tangible improvements in service delivery.
Recognising the financial strain on Nigerians, the Commission stressed its commitment to balancing consumer protection with the sustainability of the telecom sector. The adjustments will also support indigenous vendors and suppliers critical to the telecommunications ecosystem.