Telecom Ministry to launch platform to take direct customer feedback on call drops
India’s Telecom Ministry is considering making a platform that will take direct feedback from people on call drops to gauge the situation and take necessary steps accordingly. The move follows the launch of "Twitter Seva" by the minister on the social media network to address complaints and concerns of users of telecom and postal services. Currently, the complaints lodged through Twitter Sewa by users are made available to the ministry... Read More
