Customer can send SMS/call to 1925 to activate/deactivate mobile internet service, telecom operators cannot charge users beyond the subscribed data: TRAI directive
Telecom Regulatory Authority of India (TRAI) has finally found a way to solve the n number of complaints on telecom operators’ activation and deactivation of internet services sans consent. From September 1, subscribers can send ‘START’ or ‘STOP’ to 1925 to activate or deactivate a service. The 1925 will be a toll free number and subscribers can even make calls for the purpose. Also, the telecom operators are directed to... Read More
