Airtel unified online experience

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Airtel to offer unified online experience to customers

Airtel is embarking on a redesign of its online recharge and payments interface, with the objective of delivering an improved and consistent customer experience. Currently, Airtel customers can make online recharges for their pre-paid mobile and DTH accounts through a host of mobile wallets/digital platforms. This has resulted in a fragmented customer experience and also an increase in customer complaints relating to online recharges. Going forward, Airtel will integrate all… Read More

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Sunny l SaYed Ejaz l SS l VIJAY MISHRA

AKHILESH KUMAR SHUKLA (DTH) l Colorado

Shashikant Mane l SE l Pallab

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