December 20th, 2017 2:02 PM 42 COMMENTS

Call Drops: Maximum Complaints Against BSNL and Airtel, Says Manoj Sinha

Telecom minister Manoj Sinha informed the Rajya Sabha that the telecom department (DoT) received 2,622 call drop complaints against state-run telecom operator Bharat Sanchar Nigam Limited (BSNL) between January 1, 2015, and December 6, 2017, even as overall call drop complaints have dropped 5% over the last ten months. The data was compiled by the telecom department through a survey conducted via automated calls. Sinha said that telecom service providers... Read More

March 21st, 2015 1:09 PM 13 COMMENTS

Aircel, Vodafone and BSNL fail to meet QoS for call drops in few circles

3 telecom operators namely Aircel, Vodafone and PSU BSNL were reported as failing to meet quality of services benchmark set by DOT with regards to call drops as Economic times reported today. The performance on call drop is accessed through quality of service (QoS) parameters like call drop rate/circuit switch voice drop rate for which benchmark is less than or equal to 2 per cent. For worst affected cells having over 3... Read More

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