WhatsApp Makes Official Statement Ascertaining Users About their Data Security

WhatsApp has made a new announcement saying that users’ data and messages are secured via end-to-end encryption. This announcement comes after the Facebook data leak scandal spread like fire across the world and made people question about their data security online, and how these websites were sharing user’s private information. However, WhatsApp made it official and declared it that nobody in between, even the company itself could not read the messages since the encryption technology made it impossible to do so. This declaration by WhatsApp comes weeks after the messaging platform founder Brian Acton told tweeted recommending people to delete their Facebook accounts. WhatsApp has also developed a special FAQ section for their WhatsApp Business application, keeping in mind the recent developments in the data security debate.


The FAQ section of the Business app quotes “All WhatsApp messages and calls are secured with end-to-end encryption. This ensures only you and the person you’re communicating with can read your messages or listen to your calls, and nobody in between, not even WhatsApp.”

The end-to-end encryption which has been part of WhatsApp since April 2016, is an integral part of the company’s measures against data misuse. Recently with the launch of the commercialised platform, WhatsApp Business, it has become more essential for the company to ensure the same level of security in the Business app like it does for its mainstream users.

It is notable that even though the messages on the WhatsApp Business platform are end to end encrypted, the company doesn’t ensure the privacy of the messages which are sent from the users to the businesses’ account. Anyone from the business account owners is eligible to read the messages which the user sends, also WhatsApp said that the business which has a WhatsApp account can employ other companies to use the messaging service on their behalf.

The instant messaging platform officially said “The business you’re communicating with has a responsibility to ensure that it handles your messages in accordance with its privacy policy. For more information, please contact that business directly.”

Therefore it will be upon the users to ascertain that the business with which they are sharing their information, is a trustworthy and reliable one.

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9 Comments on "WhatsApp Makes Official Statement Ascertaining Users About their Data Security"


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April 13, 2018 12:16 am 12:16 AM

I domt think any social networking website or messaging app is trustworthy. However if I had to shift out of whatsapp, I would hope the masses went to telegram.

April 12, 2018 6:09 pm 6:09 PM

We need to ask FB + Whatsapp what their definition of end-to-end encryption really is .. in detail ! Because therein lies the loophole.

April 12, 2018 5:20 pm 5:20 PM

What Facebook/WhatsApp people don’t talk about is the metadata: Who sent message to whom, at what time and location, who called whom, at what time and location, when did the call start and end. Combine this information with information available on Facebook and they get a pretty good picture of what’s going on, even if they don’t or can’t read messages/listen to calls. Companies have become clever at hiding facts.

April 13, 2018 2:02 am 2:02 AM
How can they get money without these…every internet company use data…. It’s not companies hiding….it’s users becoming bots and dumbstrucks. Remember how people reacted to OP clipboard issue?? But most are calm on FB leak…. bcz ?? Anti China mental illness. They are like everyone can duck us except China…. also same for made in china products. Rule: internet is for data mining. Everyone use all data, using it against user’s privacy, national security is law of land’s concern. User must be technically aware of what he is sharing on internet. Especially FB users….some start with GM to GN….full of… Read more »
April 13, 2018 12:54 pm 12:54 PM
@Arena I partly agree with you that users need to be more aware. But how much awareness can you expect from someone not educated and using Youtube, whatsApp etc because data and phones are cheaper now? That is where government needs to step in and form privacy laws – to protect vulnerable people. European Union appears to be doing that (with GDPR etc). Most other countries including India, US and countries outside Europe are not. And here’s a plan: Charge users for the service provided instead of data mining the hell out of their life. Users are not completely to… Read more »
April 12, 2018 9:12 pm 9:12 PM

What is metadata?? How can that be used against us??

Airtel User
April 12, 2018 6:00 pm 6:00 PM

+1 oldmonk

Kiran Fernandes | Goa
April 13, 2018 1:28 am 1:28 AM

Old monk is what I have at this time of the night.