VoLTE calls less stable than traditional voice services, says Amdocs study

Follow Us

VoLTE calls may be a strategic service for operators as it offers operating expense (OPEX) and capital expense (CAPEX) reductions through the promise of repurposing 2G and 3G, but call drops can be four to five times higher on such calls compared to traditional services, says an Amdocs study.

jio-VoLTE




“The quality of experience VoLTE provides initially, post-deployment, can be less stable than the traditional voice service it replaces, requiring aggressive tuning by the operator,” it says.

The research also suggests that the volume of mobile data usage is growing across the world at about 60 percent year-on-year. However, only 5 to 15 percent of Wi-Fi traffic is going through mobile devices and which is able to be accurately described as Wi-Fi offload. It says that service providers need to offload more traffic from cellular networks to Wi-Fi networks, in order to realize greater cost and operational efficiencies.

Seventy-five percent of network traffic in cities is in-building and indoor users face up to 25 percent increase in network issues compared to outdoors users. By understanding and visualizing the real-world patterns of demand, coverage and congestion, operators could effectively target network optimization efforts at these problem areas to deliver a consistent, quality of network experience.

The research is based on analysis of more than 25 million voice and data connections from 80 different network operators around the world in the past 12 months. It further says that SMS is still the killer app with an average of 70 percent of attendees at a concert or sporting event sending at least one text message during it, which causes spikes in network usage. Despite the fact that international roamers can offer operators greater revenues than a corresponding locally-based subscriber, their network experience can be up to 25 percent worse.

“The Amdocs State of the RAN research reinforces the shear strain mobile networks are under,” said Ann Hatchell, Head of Network Marketing at Amdocs. “In The New World of Customer ExperienceTM, service providers need to deliver a first-class network experience when and where it matters most. By leveraging the power of RAN software, service providers gain operational efficiencies and improved service agility with a centralized vendor-neutral approach. This allows them to optimize quality of experience, even under times of network congestion, and build better relationships with high value customers.”

Reported By

Having over six years of experience in business journalism, Krishna has a knack for writing on telecom and IT. She believes that tryst with technology is the best thing that has ever happened to mankind. Krishna is a telecom analyst

Recent Comments

Faraz :

Does Bharti Hexacom provide Airtel 5G services in N.E and Rajasthan Or Both are offering 5G seperately ? Who bought…

Bharti Hexacom IPO Set for April 3, TCIL to Sell…

Faraz :

Nice.. & BSNL 60 Mbps is even perfect plan for many if there are more than 5 devices connected. Many…

BSNL 60 Mbps Plan is Likely One of the Best…

Faraz :

Budget phones have degraded more than any other budget phones since pandemic. They are still selling some craps like Helio…

POCO C61 to Launch on March 26, 2024

shivraj roy :

i feel Vi has improved than what it was in 2022 i usually get around 8-10mbps in very heavily dense…

5G Users Consuming 3.6 Times More Data than 4G Users…

biswadeepmondal :

JioAir Fiber is working very well in KPA & HLR. Sadly they don't have any data only plan.

REP: Airtel Expands Network Footprint in Bankura District of West…

Load More
Subscribe
Notify of
4 Comments
newest
oldest most voted
Inline Feedbacks
View all comments